Balenciaga Regional SAP Project Manager

About Balenciaga

Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.

Role & Responsibilities

• Act as the primary regional point of contact for Global SAP Teams and Central BPOs, ensuring alignment on project objectives, scope, compliance, and deployment timelines
• Facilitate cross-functional collaboration across local departments (Finance, Supply Chain, Retail, E-commerce, IT, and Business Intelligence) to ensure smooth decision-making processes
• Define, track, and monitor project health using advanced KPIs and dashboards; proactively identify and correct deviations in scope, timeline, and budget
• Lead and coordinate all regional project activities including planning, resource allocation, dependency mapping, and documentation in alignment with the global rollout strategy
• Identify, assess, and manage project risks with proactive mitigation plans; manage regional escalation workflows to ensure zero impact on critical milestones
• Coordinate, structure, and supervise User Acceptance Testing (UAT) phases with rigorous business validation, defect tracking, and formal sign-offs prior to go-live
• Supervise regional data cleansing, data mapping, and migration activities in collaboration with Master Data Management (MDM) and local teams to guarantee data integrity at cutover
• Design and execute tailored regional change management initiatives, including stakeholder mapping, change impact analysis, and comprehensive communication plans
• Oversee all training tracks (train-the-trainer and end-user sessions), ensuring localized materials and full end-user autonomy before go-live
• Drive the transition from project to runtime; orchestrate rapid issue resolution during hypercare and facilitate handover to regular support teams
• Identify opportunities where regional specificities can be mutualized or scaled as global blueprints for other brands or regions within the group
• Collect localized post-deployment feedback, identify process bottlenecks, and advocate for enhancements in the Global SAP Template and Core deployment methodologies
• Drive and oversee regional rollout, deployment, and localized delivery of key retail and operational satellite applications (BOP, Keope, FAST) linked to SAP

Qualifications

• Master's degree in Business, Information Technology, Engineering, or related field
• 5+ years of experience managing complex implementation or rollout projects within an international or retail environment
• Strong cross-functional understanding of complex retail environments integrated with enterprise architecture and data warehouses
• Project Management certification (PMP, PRINCE2, or Agile/Scrum) highly preferred
• Proven ability to navigate complex enterprise application landscapes
• Exceptional communication, negotiation, and matrixed stakeholder management skills
• Ability to translate technical constraints into clear business impacts
• Fluency in English (written and spoken) as the primary working language
• Fluency in local regional language is a distinct asset

Skills

Experience

5+ years of solid experience managing complex implementation or rollout projects within an international or retail environment. Experience in the Luxury or Fashion sector is a strong plus. Demonstrated expertise in navigating complex enterprise application landscapes and managing cross-functional initiatives across multiple regional markets.

Education

Master's degree in Business, Information Technology, Engineering, or a related field.

Workplace

Culture

Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.