Balenciaga Global Product Training Manager

About Balenciaga

Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.

Role & Responsibilities

• Define and execute global product training strategy aligned with the Maison's vision and commercial priorities
• Develop seasonal training roadmaps focused on key collection investments and strategic business opportunities
• Ensure consistency of product messaging, learning methodologies, and training standards across all regions
• Lead, coach, and develop the product training team whilst fostering a culture of collaboration and continuous improvement
• Act as primary training partner for retail merchandising teams and translate commercial priorities into actionable training plans
• Establish effective information flow between collection merchandising and training teams to integrate collection narratives into training content
• Oversee worldwide deployment of product training programs and drive adoption across all regions and markets
• Measure and analyze training performance and effectiveness against retail performance and key business indicators
• Identify opportunities for improvement and continuously enhance training programs, tools, and methodologies

Qualifications

• Strong understanding of luxury retail, client experience, and performance drivers
• Experienced in the luxury fashion industry with knowledge of luxury codes and standards
• Previous team management experience
• Proficiency in Microsoft Office (PowerPoint, Excel) and learning content creation tools
• Excellent project management, organizational, communication, and presentation skills
• Fluent English, both written and spoken
• Strategic and detail-oriented with strong product mindset and solid execution capabilities
• Creative, agile, and solution-driven in fast-paced environments
• Demonstrated passion for luxury, fashion, product, and client experience

Skills

Experience

Previous experience in luxury retail or fashion training, with demonstrated team management background. Knowledge of retail merchandising, product strategy, and training program development within a luxury environment is essential.

Education

Not specified in source material; degree in business, training, education, or related field is typically expected for this management-level position.

Workplace

Culture

Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.