Balenciaga Global Client Data Analyst Intern

About Balenciaga

Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.

Role & Responsibilities

• Support the planning and execution of client data and CRM projects in alignment with brand priorities
• Coordinate with Clienteling and Client Engagement teams to activate clienteling initiatives, track performance, and ensure effective client engagement
• Liaise with cross-functional stakeholders (VIC, direct marketing, media, ecommerce, merchandising, marketing) and regional teams to ensure timely project delivery and adoption
• Act as liaison between HQ and stakeholders, managing timelines, tracking progress, and preparing project presentations and documentation
• Analyse client trends with purchasing behavior and produce recurring and ad-hoc reports (monthly reports, campaign and collection launch performance)
• Monitor marketing activations and evaluate client impact using internal dashboards and BI tools
• Translate data into clear business insights and recommendations for stakeholders
• Assist with onboarding users to client data and CRM tools through training materials, guides, and workshops
• Provide first-level user support and collect feedback to improve tools and processes
• Contribute to driving consistent adoption of tools and initiatives across regions

Qualifications

• Strong analytical mindset with ability to connect data insights to business strategy
• Highly organized and adaptable with solid project management and coordination skills
• Understanding of the luxury sector and client-centric approaches
• Strong interpersonal and presentation skills in international environments
• Proficiency in Excel, PowerPoint, and BI tools (Power BI or Tableau)
• Fluent English; French proficiency preferred
• Proactive, collaborative, and detail-oriented mindset with interest in fashion and client experience

Skills

Experience

Experience in business analytics, marketing, or CRM strategies preferred; retail and CRM knowledge is a plus

Education

Master's student or equivalent professional experience in Business Analytics or Marketing

Workplace

Culture

Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.