Balenciaga Department Manager

Employment Full-time
Seniority Manager
Posted Feb 23, 2026

Join Balenciaga in Serris, France, as a Department Manager. Lead a team, drive business growth, and embody the brand's luxury fashion excellence.

Overview

Balenciaga, a distinguished name in high fashion, was founded by Cristóbal Balenciaga in 1917 and has been a beacon of innovation in design and technique. As part of the Kering Group, Balenciaga continues to push the boundaries of modern couture with its bold collections and commitment to digital advancement and social responsibility. The brand remains at the forefront of fashion, offering a dynamic environment for professional growth.

Role & Responsibilities

  • Implement strategic action plans in collaboration with retail headquarters and store management to achieve departmental goals.
  • Provide qualitative feedback and constructive reporting to management and team members.
  • Act as a brand ambassador, promoting Balenciaga's culture internally and externally.
  • Ensure a seamless and exemplary Balenciaga customer experience.
  • Recruit, develop, and retain a diverse clientele, from new customers to Very Important Clients (VICs).
  • Foster a positive and stimulating work environment.
  • Motivate and challenge managers and team members to achieve excellence.
  • Recruit, train, and develop team members.
  • Ensure compliance with legal, safety, and HR management processes.
  • Optimize weekly and monthly team schedules.
  • Propose improvements to enhance departmental efficiency.

Qualifications

  • Strong product sensitivity with in-depth knowledge of luxury fashion market trends.
  • Significant managerial experience in luxury retail, overseeing a team of at least five members.
  • Expertise in clienteling with a robust client portfolio.
  • Adaptable, open-minded, and solution-oriented with excellent interpersonal skills.
  • Proficient in digital tools.
  • Bilingual in English, with proficiency in an additional language preferred.

Skills

Leadership and team development Customer relationship management Strategic planning and execution Compliance and process management Digital proficiency Multilingual communication

Experience

Significant experience as a manager in luxury retail, managing a team of at least five individuals.

Workplace

The role is situated in Serris, Île-de-France, France — conveniently close to Paris. There are currently 17 open positions in Serris on Cerulean, with 1 added recently. Within Île-de-France, Cerulean currently features 3.727 open roles, including 101 recent additions. Across France, Cerulean lists 4.275 open roles — 127 of them newly added.

Benefits

Balenciaga offers a stimulating and fulfilling work environment, encouraging professional development within the brand and the Kering Group. The company is committed to diversity and equal opportunity, fostering a workplace enriched by various perspectives and experiences.

Culture

Balenciaga is dedicated to creating a high-performance culture that values excellence and innovation. The brand supports its employees in realizing their full potential in an inclusive and diverse environment, promoting creativity and collaboration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.