Balenciaga Department Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Balenciaga
Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.
Balenciaga seeks a Department Manager in Bangkok to lead boutique operations, manage sales teams, and drive client engagement.
Role & Responsibilities
- Implement action plans defined by the Store Director and manage follow-up execution
- Communicate high-quality feedback between Store Director and store team, serving as an operational bridge
- Create and maintain a positive, motivating work environment that fosters team engagement
- Identify and develop the strengths of each team member through coaching and professional development support
- Ensure Balenciaga signature experience and client engagement protocols are executed consistently
- Oversee compliance with legal, safety, internal requirements, sustainability practices, HR protocols, and stock organization
Qualifications
- Proven successful experience in sales management and leading retail sales teams
- Inclusive leadership style with excellent organizational abilities
- High sensitivity to client experience and loyalty drivers
- Proficiency in both spoken and written English and Chinese
- Competency with PC applications including MS Office and digital retail tools
Skills
Experience
Proven successful experience in sales management and leading retail sales teams in a luxury or high-end retail environment.
Education
Not specified in source material
Workplace
This position is based in Bangkok, Bangkok, Thailand.
Culture
Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Department Supervisor», «Sales Manager», «Store Department Lead», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.