- Location
- Sydney New South Wales Australia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jan 5, 2026
About Balenciaga
Balenciaga, a venerated name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has since become synonymous with innovation in couture. As part of the Kering Group, Balenciaga is renowned for its avant-garde collections and commitment to sustainability and digital innovation. The brand continues to push boundaries under the creative direction of Pierpaolo Piccioli, maintaining its status at the forefront of modern fashion.
Balenciaga is seeking a Client Ambassador in Sydney to enhance store sales and embody the brand's image. The role involves building strong customer relationships, maintaining product knowledge, and ensuring high standards of merchandise presentation. Ideal candidates will have experience in luxury fashion, a strong sense of responsibility, and excellent communication skills.
Role & Responsibilities
- Serve as a host for customers, fostering and strengthening robust customer relationships.
- Develop and maintain comprehensive product knowledge to deliver exceptional customer service.
- Address and resolve customer complaints to the satisfaction of both the customer and the company.
- Replenish stock and uphold high standards of merchandise presentation and quality control.
- Ensure store cleanliness and adhere to visual merchandising standards.
- Comprehend and execute all procedures and policies in accordance with company standards.
Qualifications
- Proven experience in a similar role, preferably within the luxury fashion sector.
- Strong product and fashion sensitivity with a keen understanding of fashion trends.
- Excellent command of both spoken and written English.
Skills
Experience
Previous experience in a similar role, ideally within luxury fashion, is preferred.
Workplace
This position is based in Sydney, New South Wales, Australia.
Explore jobs in Australia.
Benefits
Competitive benefits package including opportunities for professional development within a leading luxury fashion house.
Culture
Balenciaga fosters a culture of innovation and creativity, encouraging employees to push boundaries and contribute to the brand's legacy of excellence. As part of the Kering Group, the company is committed to sustainability and social responsibility, providing a dynamic and inclusive workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.