- Location
- Seoul Seoul South Korea
- Employment
- Full-Time
- Seniority
- Entry-Level
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Mar 1, 2026
About Balenciaga
Balenciaga, a prestigious house founded in 1917 by Spanish couturier Cristóbal Balenciaga, is renowned for its avant-garde designs and innovative prêt-à-porter collections. Since joining the Kering Group in 2001, Balenciaga has solidified its status as one of the most influential brands in the fashion industry, offering a wide range of products including leather goods, footwear, and accessories. The brand is committed to fostering professional growth and providing an inspiring work environment for its employees.
Balenciaga seeks a Client Ambassador in Seoul to significantly contribute to store sales by providing exceptional customer service and representing the brand's signature style. The role involves maximizing sales, understanding market trends, and enhancing customer relationships. The ideal candidate will embody Balenciaga's values, possess a keen interest in luxury fashion, and demonstrate excellent communication skills.
Role & Responsibilities
- Maximize sales and deliver exemplary customer service and after-sales support.
- Regularly assess market and fashion trends to inform business strategies.
- Enhance teamwork by supporting colleagues in delivering exceptional customer experiences and achieving goals.
- Strengthen brand culture internally and externally, ensuring superior customer experiences.
- Proactively develop new clientele and reinforce relationships with existing customers.
- Assist the management team in adhering to store procedures.
Qualifications
- Understanding of Balenciaga's product sensibilities and ability to embody the brand's image and values.
- Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
- Customer service mindset with excellent communication skills to provide outstanding service and after-sales support.
- Proactive and positive team player contributing to a positive work environment and enhanced teamwork.
Skills
Experience
Experience in luxury retail or a similar customer-facing role is preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea.
Explore jobs in South Korea.
Benefits
Balenciaga offers a supportive environment for professional growth, encouraging employees to reach their full potential within the brand and the Kering Group.
Culture
Balenciaga is dedicated to cultivating a diverse and inclusive workplace, valuing differences in gender, age, nationality, cultural background, disability, and sexual orientation. The brand believes that diversity enriches both the workplace and customer experiences, and is committed to providing equal opportunities for all applicants, focusing on talent and potential.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.