Balenciaga Client Ambassador

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 1, 2026

Join Balenciaga in Seoul as a Client Ambassador, contributing to sales and customer service excellence in a luxury fashion environment.

Overview

Balenciaga, a prestigious fashion house established in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has been a part of the Kering Group since 2001. The brand is celebrated for its conceptual ready-to-wear collections, leather goods, footwear, and accessories, maintaining a strong global presence. As an employer, Balenciaga is committed to fostering professional growth within its team, encouraging employees to realize their full potential in an inspiring work environment.

Role & Responsibilities

  • Maximize sales and provide exceptional customer service and after-sales support.
  • Regularly analyze market and fashion trends to inform business strategies.
  • Enhance teamwork by supporting colleagues in delivering outstanding customer experiences and achieving targets.
  • Strengthen brand culture and provide superior customer experiences both internally and externally.
  • Actively develop new clientele and strengthen relationships with existing customers.
  • Assist management in adhering to store procedures.

Qualifications

  • Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
  • Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
  • Customer service mindset and excellent communication skills to provide superior service and after-sales support.
  • Proactive and positive team player contributing to a positive work environment and enhanced teamwork.

Skills

Strong communication and interpersonal skills. Sales and customer service expertise. Ability to analyze market trends. Teamwork and collaboration skills.

Experience

Experience in luxury retail or a related field is preferred.

Workplace

The successful candidate will be located in Seoul, Seoul, South Korea. 566 luxury roles are listed in Seoul on Cerulean, 3 posted in the last 48 hours. Cerulean currently advertises 692 open roles in South Korea, including 3 added in the last 48 hours.

Benefits

Balenciaga offers a supportive environment for professional growth, encouraging employees to maximize their potential within the Kering Group.

Culture

Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity enriches the workplace and enhances customer experiences. The company welcomes applicants from all backgrounds and provides equal opportunities based on talent and capabilities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.