Balenciaga Client Ambassador
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Join Balenciaga in Seoul as a Client Ambassador, contributing to the brand's luxury retail success and enhancing customer experiences.
Overview
Balenciaga, a storied fashion house established in 1917 by Cristóbal Balenciaga, has been a beacon of innovation and elegance in the luxury fashion industry. Since joining the Kering Group in 2001, Balenciaga has solidified its position as one of the most influential brands globally, renowned for its avant-garde ready-to-wear collections, leather goods, footwear, and accessories. The brand continues to thrive under the artistic direction of Demna, who has been at the helm since 2015, crafting both men's and women's collections.
Role & Responsibilities
- Maximize sales and deliver exceptional customer service and after-sales support.
- Regularly analyze market and fashion trends as well as the business environment.
- Support colleagues to enhance teamwork and achieve customer experience goals.
- Strengthen brand culture internally and externally, ensuring superior customer experiences.
- Proactively develop new clients and nurture relationships with existing clients.
- Assist the management team in adhering to store procedures.
Qualifications
- Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
- Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
- Customer service mindset with excellent communication skills to provide outstanding service and after-sales support.
- Proactive and positive team player contributing to a positive work environment and enhanced teamwork.
Skills
Experience
Previous experience in luxury retail or a similar customer-facing role is preferred.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea. 566 luxury roles are listed in Seoul on Cerulean. Cerulean currently advertises 692 open roles in South Korea.
Benefits
Balenciaga, as part of the Kering Group, is committed to fostering professional growth within an inspiring work environment, encouraging employees to reach their full potential.
Culture
Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity in gender, age, nationality, cultural background, disability, and sexual orientation enriches the workplace and customer experience. The company is an equal opportunity employer and selects talent based on Balenciaga's core competencies, striving for the growth and success of its employees.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.