Balenciaga Client Ambassador
Join Balenciaga in Milan as a Client Ambassador. Elevate the in-store customer experience with exceptional service and sales growth opportunities.
Overview
Balenciaga, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group. Known for its innovative approach to modern couture, Balenciaga offers an environment where creativity and excellence are at the forefront. As an employer, Balenciaga is committed to nurturing talent and providing opportunities for professional growth within the brand and the larger Kering family.
Role & Responsibilities
- Develop and maintain comprehensive product knowledge to provide exceptional customer service.
- Understand current products, trends, and collections to keep customers informed.
- Replenish stock and maintain high standards of merchandise presentation.
- Handle customer complaints efficiently, ensuring resolution aligns with customer and company satisfaction.
- Stay updated with customer requirements and operational procedures.
- Be aware of daily sales targets and employ effective sales techniques to achieve them.
- Ensure understanding and adherence to company procedures and policies.
- Maintain personal appearance and presentation in line with company standards.
- Adhere to security and health and safety regulations.
- Open and close the store as per business needs, in accordance with company security protocols.
- Perform additional duties as necessary within the defined scope of the Sales Consultant role.
Qualifications
- Previous experience in a similar role.
- Experience in a customer service role with direct customer interaction.
Skills
Experience
Candidates should have prior experience in customer service roles, particularly those involving direct customer interaction.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy. 547 luxury roles are listed in Milan on Cerulean, 12 posted in the last 48 hours. Across the Lombardy region, Cerulean lists 570 open positions — 12 listed in the past two days. Cerulean currently advertises 1.306 open roles in Italy, including 25 added in the last 48 hours.
Benefits
Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or the Kering group.
Culture
Balenciaga fosters a diverse and inclusive workplace, enriching the environment and client experience. The company is dedicated to setting employees up for success and encourages a culture of high performance and continuous growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.