Balenciaga Associate Store Manager
Join Balenciaga in Seoul as an Associate Store Manager. Lead the sales team, enhance customer engagement, and support store operations in a dynamic luxury fashion environment.
Overview
Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga, a Spanish couturier renowned for his exacting standards. With its first boutique opened in Paris in 1937, the brand has become synonymous with avant-garde fashion, offering a wide array of ready-to-wear collections, leather goods, shoes, and accessories. Since becoming part of the Kering Group in 2001, Balenciaga has solidified its position as one of the most influential brands in the fashion world. The company is committed to fostering professional growth within its ranks, encouraging leaders to cultivate high-performing teams.
Role & Responsibilities
- Lead the sales team to achieve sales and KPI targets while adhering to procedures and guidelines.
- Act as a brand ambassador, enhancing customer engagement and maximizing store potential.
- Support the Store Manager in managing floor coverage, sales enhancement, visual merchandising, and customer service.
- Analyze daily, weekly, and monthly results, providing continuous evaluation and feedback.
- Monitor the business environment and local competitors.
- Provide feedback to the flagship store manager and report on requested matters.
- Support the Store Manager in executing action plans set by headquarters and the flagship store manager.
- Update the store team on KPI status and provide necessary support to achieve them.
- Foster a positive work environment and motivate the store team.
- Assist in preparing team and individual activities, such as morning briefings and one-on-one meetings.
- Manage employee issues in collaboration with the Store Manager and team leaders.
- Recruit, develop, and retain talent.
- Ensure compliance with legal, safety, security, internal regulations, sustainability, and HR guidelines.
- Oversee inventory activities and warehouse stock management, reporting discrepancies immediately.
- Continuously review and improve existing procedures to enhance efficiency and effectiveness.
Qualifications
- Understanding of Balenciaga's product sensitivity and ability to act in alignment with the brand's image and values.
- Interest in the luxury market and knowledge of fashion trends.
- Customer service mindset with excellent communication skills.
- Proactive and positive team player contributing to a positive work environment.
Skills
Experience
Previous experience in a luxury retail environment is required, with a proven track record in sales and team management.
Education
Bachelor's degree in Business, Fashion, or a related field is preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 566 open positions in Seoul on Cerulean, with 3 added recently. Across South Korea, Cerulean lists 692 open roles — 3 of them newly added.
Benefits
Balenciaga offers a dynamic work environment with opportunities for professional growth within the brand and the Kering Group. Employees are encouraged to reach their full potential in an inspiring workplace.
Culture
Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity enriches the workplace and the customer experience. The company welcomes applicants from all backgrounds, providing equal opportunities and selecting talent based on Balenciaga's behavioral competencies. The brand is committed to the growth and success of its employees, fostering an environment where individuals can thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.