Balenciaga Associate Store Director
- Location
- Beverly HillsCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $115,000–130,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 5, 2026
About Balenciaga
Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.
Balenciaga Associate Store Director role in Beverly Hills. Lead teams, drive sales, and manage Rodeo Drive boutique operations. $115K–$130K USD.
Role & Responsibilities
- Oversee daily store operations including floor coverage, visual merchandising, display, and client service in alignment with Balenciaga standards
- Lead and manage department managers and sales teams to achieve targeted sales goals, KPIs, and qualitative objectives
- Implement action plans defined with headquarters and the Store Director, ensuring consistent follow-up and team alignment on performance metrics
- Develop and maintain a positive work environment that embodies brand behaviors and motivates the team through daily engagement and feedback
- Attract, develop, and retain talent by managing department managers, assisting with sales team development, and creating clear development plans
- Oversee clienteling approach and ensure Balenciaga signature client experience execution, maintaining satisfaction scores and addressing complaints
- Build and nurture client relationships across all segments from newcomers to VIPs, ensuring data accuracy and personalized engagement
- Ensure store atmosphere and presentation comply with Balenciaga brand image and retail excellence standards
- Manage inventory activities, warehouse stock verification, and reconciliation in collaboration with the Operations Manager
- Oversee payroll processing, staff scheduling, attendance monitoring, and petty cash reconciliation
- Monitor daily, weekly, and monthly business results; analyze performance data and provide high-quality reports to Store Director and headquarters
- Assess competitive landscape and local business environment to inform strategic decisions
- Ensure compliance with all legal, safety, security, sustainability, and HR guidelines throughout store operations
Qualifications
- Minimum 5 years of experience in a managerial position supervising at least 10 people
- Significant sales experience in the luxury retail sector
- Proven ability to set goals, delegate work effectively, and follow up on results
- High sensitivity to client experience and loyalty development
- Strong organizational skills, precision, adaptability, and openness to feedback
- Proficiency in digital tools and systems
- Fashion and product knowledge with demonstrated luxury market sensitivity
Skills
Experience
At least 5 years of progressive managerial experience in luxury retail, with demonstrated success in leading teams of 10 or more people, driving sales growth, and maintaining high operational and client service standards. Proven track record of successful team management, including goal-setting, delegation, and results-oriented follow-up in a luxury fashion environment.
Education
No specific educational requirements stated; qualifications based primarily on professional experience and demonstrated capability in luxury retail management.
Workplace
This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 115,000 to USD 130,000 per annum.
Culture
Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Store Director», «Store Operations Manager», «Senior Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.