Balenciaga Assistant Store Manager
Balenciaga is hiring an Assistant Store Manager in Metzingen, Germany to lead sales, teams and clienteling for the boutique.
Overview
Balenciaga is a Paris-based luxury fashion house known for its avant-garde design language and boundary-pushing collections across womenswear, menswear and accessories. The House is part of the Kering group and is recognised for its strong creative identity, commitment to innovation and global retail footprint.
Role & Responsibilities
- Lead the in-store sales team and deputise for the Store Manager to achieve and exceed sales, conversion and other KPIs.
- Drive business development by cultivating strong relationships with internal and external stakeholders to maximise commercial opportunities.
- Oversee daily store operations including floor coverage, visual merchandising, client service standards and inventory control.
- Promote and deliver the Balenciaga client experience and clienteling practices to grow loyalty among local, VIC and VVIC clients.
- Recruit, develop and retain talent; create a motivated, fashion-forward team aligned with Balenciaga behaviours.
- Ensure compliance with legal, safety, security, HR and sustainability guidelines and execute Retail Excellence standards.
- Support omnichannel initiatives and CRM usage to optimise customer relationship management and back-of-house processes.
- Monitor and act on performance metrics (sales density, conversion rate, UPT, cross-sell, transactions, team productivity).
Qualifications
- Significant experience in luxury retail, including proven responsibility for team management and store operations.
- Demonstrable track record of meeting sales targets and managing KPIs in a fast-paced retail environment.
- Established local customer portfolio and knowledge of the Metzingen market.
- Excellent interpersonal skills, strong listening ability, persuasive customer-service orientation and high sense of responsibility.
- Fluent in German and English.
- Good command of IT tools and retail systems; familiarity with CRM and omnichannel operations.
Skills
Experience
Minimum three years of experience in luxury retail, including at least one year in a supervisory or assistant manager capacity; proven ability to develop teams and deliver commercial results.
Education
Vocational qualification in retail or fashion, or equivalent professional experience; bachelor's degree in business, fashion or a related discipline preferred.
Workplace
The role is situated in Metzingen, Baden-Württemberg, Germany — conveniently close to Stuttgart. There are currently 24 open positions in Metzingen on Cerulean, with 1 added recently. Within Baden-Württemberg, Cerulean currently features 47 open roles, including 1 recent additions. Across Germany, Cerulean lists 380 open roles — 9 of them newly added.
Culture
Balenciaga fosters a bold, creative and performance-driven workplace within the Kering group, emphasising professional development and internal mobility. The House values diversity and seeks to build high-performing teams that reflect its modern luxury ethos.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.