- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $52,700–66,000/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Aveda
Founded in 1978 by Horst Rechelbacher, Aveda is a pioneering prestige beauty brand rooted in the principles of Ayurveda, botanical science, and environmental responsibility. As an employer, Aveda offers professionals the opportunity to contribute to a purpose-led house known for high-performance hair, skin, and body care, responsible sourcing, cruelty-free innovation, and a longstanding commitment to sustainability. The brand values artistry, education, wellness, and community, fostering a culture where salon experts, retail teams, scientists, and corporate talents can grow while advancing beauty that respects people and the planet.
The Estée Lauder Companies seeks a dynamic Store Manager for its Aveda location at Ottawa Rideau Centre. This first-level management role offers total accountability for creating and executing an agile business plan, recruiting and retaining customers through strategic targeting and impactful in-store events, and leading a high-performing sales team. The successful candidate will direct all store operations including inventory, facilities, cash reconciliation and staff scheduling, while providing inspirational customer service and coaching sales associates to achieve all sales, customer service and operational targets.
Role & Responsibilities
- Lead, coach and develop the team of Sales Associates to achieve all sales, customer service and operational targets
- Create and execute an agile business plan to recruit and retain customers through strategic targeting and impactful in-store events
- Manage all aspects of customer relationship management with a focus on exceptional service delivery
- Direct business operations including inventory management, facilities oversight, cash reconciliation and staff scheduling
- Conduct sales analysis and set sales and customer service targets aligned with company objectives
- Plan and execute in-store events and promotional activities
- Recruit, train and mentor store team members to foster a high-performing culture
- Manage retail point-of-sale operations and systems
- Oversee store hours and scheduling, including weekends, nights and special events
Qualifications
- Proven retail management or assistant retail management experience, preferably within cosmetics or prestige beauty
- Track record of leading a team to achieve sales and customer service targets
- Business planning experience including sales target setting, customer service target setting, sales analysis and staff scheduling
- Retail operations experience including inventory management, facilities management and cash reconciliation
- Experience creating and executing in-store events
- Proficiency with retail point-of-sale software
- Proficiency in Microsoft Office
- Ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
- Legal right to live and work in Canada
Skills
Experience
Proven retail management or assistant retail management experience preferably within cosmetics or prestige beauty. Candidates should demonstrate proven leadership, coaching and business management skills gained in a fast-paced retail environment with measurable success in achieving sales and customer service targets.
Education
Not specified
Workplace
The role is situated in Ottawa, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 52,700 to CAD 66,000 per annum.
Benefits
Health insurance coverage (medical, dental and vision), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, competitive incentive compensation programs and commission/bonus plan eligibility
Culture
Aveda fosters a purpose-driven workplace rooted in environmental responsibility, holistic well-being, and the art of plant-based beauty. As an employer, it encourages creativity, education, and collaboration, empowering teams to deliver high-touch service while advancing the brand’s mission of care for people and the planet.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aveda, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Counter Manager», «Sales Manager», «Beauty Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.