- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $20–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Aveda
Founded in 1978 by Horst Rechelbacher, Aveda is a pioneering prestige beauty brand rooted in the principles of Ayurveda, botanical science, and environmental responsibility. As an employer, Aveda offers professionals the opportunity to contribute to a purpose-led house known for high-performance hair, skin, and body care, responsible sourcing, cruelty-free innovation, and a longstanding commitment to sustainability. The brand values artistry, education, wellness, and community, fostering a culture where salon experts, retail teams, scientists, and corporate talents can grow while advancing beauty that respects people and the planet.
Aveda seeks a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring efficient store operations and delivering exceptional customer service. The successful candidate will coach and mentor the sales team, model exemplary customer-facing behaviors, manage cash reconciliation at shift start and end, and share responsibility for opening and closing the store on a rotating basis. This entry-level supervisory role offers career progression within a prestigious beauty retail environment.
Role & Responsibilities
- Coach and mentor sales team to deliver inspirational, authentic, and personalized customer service while achieving sales and customer service targets
- Execute cash reconciliation and financial accuracy at the start and end of shifts
- Open and close the store on a rotating basis, ensuring secure handling of assets and compliance with operational procedures
- Support the Store Manager and Assistant Manager in the day-to-day management and smooth running of store operations
- Model and reinforce brand behaviors and customer service standards across the team
- Manage retail operations including point-of-sale systems and customer transactions in a fast-paced environment
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Previous supervisory or lead experience with coaching and mentoring capabilities (desirable)
- Retail operations experience including cash reconciliation and store opening/closing procedures (desirable)
- Proficiency with retail point-of-sale software
- Ability to obtain and provide proof of right to live and work in the United States
Skills
Experience
Proven retail experience, preferably within cosmetics or the prestige beauty sector. Previous supervisory or lead experience including coaching and mentoring others to achieve sales and customer service targets is desirable. Experience with retail operations including cash reconciliation and opening and closing procedures is highly valued.
Education
No specific educational qualifications are stated; retail certifications or customer service training are beneficial but not required.
Compensation
The base compensation for this position ranges from USD 20 to USD 24 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and participation in a competitive bonus program.
Culture
Aveda fosters a purpose-driven workplace rooted in environmental responsibility, holistic well-being, and the art of plant-based beauty. As an employer, it encourages creativity, education, and collaboration, empowering teams to deliver high-touch service while advancing the brand’s mission of care for people and the planet.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aveda, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Key Holder», «Sales Supervisor», «Store Operations Lead», «Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.