Aveda Field Specialist

Role & Responsibilities

• Serve as the primary Train-the-Trainer (TTT) leader and capability-building resource for Salon Development Partners (SDPs) and field sales teams, delivering comprehensive coaching, education, onboarding, and development support
• Lead onboarding and field integration for newly hired SDPs while upskilling field sales teams through education in product knowledge, selling skills, consultation techniques, and brand execution standards
• Coach sales representatives on customer engagement strategies, retail growth initiatives, and business-building conversations, reinforcing key sales behaviors and addressing capability gaps through field coaching, market visits, and targeted development plans
• Implement and activate brand sales initiatives, product launches, promotional programs, and commercial initiatives through consistent education, messaging, and in-market execution
• Ensure brand standards, merchandising expectations, and customer experience principles are consistently executed across all field touchpoints
• Provide interim coverage for open territories and support strategic accounts through education, business consultations, and commercial activation that sustain customer engagement and sales performance
• Deliver customized education programs in product knowledge, consultation skills, retail excellence, service-to-retail conversion, leadership, client retention, and business-building strategies to strengthen salon performance
• Partner with Sales, Education, and cross-functional leadership to align business objectives, identify growth opportunities, and ensure a seamless customer experience
• Track, evaluate, and report on education activities, SDP capability development, field engagement, and business outcomes using established performance measures and reporting tools
• Analyze field insights, customer feedback, and business results to identify opportunities, recommend actions, and drive continuous improvement in field execution

Qualifications

• Demonstrated experience in sales enablement, field education, or training within a complex, multi-tier sales organization
• Proven expertise in developing and delivering training programs for field sales teams and partner channels
• Strong understanding of salon, beauty, or professional product sales environments
• Excellent communication and presentation skills with the ability to engage diverse audiences
• Track record of successfully coaching and developing sales professionals to improve performance and capabilities
• Proficiency with training and performance management tools and reporting systems
• Ability to work effectively in a fast-paced, field-based environment with significant travel requirements

Skills

Experience

3–5 years of experience in sales enablement, field training, or related education roles within a professional beauty, cosmetics, consumer goods, or premium brand environment. Prior salon or professional beauty channel experience is preferred.

Education

Bachelor's degree in Business, Marketing, Education, Communications, or a related field, or equivalent professional experience in sales enablement and field training.

Workplace

Compensation

The base compensation for this position ranges from USD 71,040 to USD 106,560 per annum.

Benefits

Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, eligibility for Commission/Bonus Plan participation based on role guidelines

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.