Audemars Piguet Senior Welcome Host

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Location
ParisÎle-de-FranceFrance
Employment
Full-Time
Seniority
Senior
Department
Front Office, Concierge & Guest Experience
Industry
Selective Retailing & Department Stores
Posted
Aug 25, 2026

About Audemars Piguet

The brand is a prestigious entity within the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a leading global luxury group, it offers unparalleled opportunities for professional growth and development in a dynamic and sophisticated environment.

AP House Etoile seeks Senior Welcome Host in Paris for refined luxury boutique guest reception and hospitality operations.

Role & Responsibilities

  • Greet clients upon arrival and orchestrate seamless connection with sales advisors or boutique accompaniment
  • Maintain exceptional standards of client experience during initial interactions and throughout their visit
  • Offer and serve refreshment services to enhance the client journey
  • Engage clients during wait times through personalized brand storytelling and relationship-building conversations
  • Manage the boutique telephone switchboard and process all incoming calls with professionalism
  • Capture and document complete message details including client names, contact information, and inquiry specifics
  • Ensure timely follow-up and resolution of client requests according to luxury service standards
  • Oversee boutique opening procedures and closing protocols daily
  • Maintain immaculate standards across all client-facing areas including sales floor, reception zones, window displays, and entrance spaces
  • Manage hospitality amenities including the refreshment station and client lounge areas
  • Coordinate supplies ordering and vendor relationship management
  • Preserve visual presentation standards throughout all retail spaces

Qualifications

  • Prior experience in luxury retail or hospitality client service
  • Demonstrated expertise in hospitality operations and client experience management
  • Exemplary organizational capabilities, proactive initiative, and attention to quality details
  • Exceptional interpersonal skills and capacity to deliver refined client reception
  • Impeccable personal presentation, articulate communication, active listening ability, and unfailing patience
  • Fluent in French and English; additional languages valued

Skills

Client reception and hospitality management Telephone switchboard and call management French language English language Facility maintenance and cleanliness standards Vendor and supply chain coordination Guest experience optimization Multi-task coordination under boutique service pressures

Experience

Prior experience in hospitality and luxury retail client service is required. Background in hotel, resort, or fine dining establishments, or luxury goods retail is advantageous.

Education

No specific educational requirements stated; secondary education or hospitality certification preferred.

Workplace

This position is based in Paris, Île-de-France, France.

Benefits

100% coverage of base health insurance premiums; restaurant meal vouchers; wellness programme benefits (massages, sports memberships); company savings and retirement plan with 100% employer contribution; profit-sharing and employee stock purchase plan; corporate social activities and cultural benefits; company volunteer opportunities

Culture

The brand fosters a culture of excellence and innovation, where creativity and individual contributions are highly valued. Employees are encouraged to pursue personal growth and are supported in their professional development within a collaborative and inclusive environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Host Relations Specialist», «Guest Reception Officer», «Boutique Concierge», «Client Welcome Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.