Audemars Piguet Boutique Sales Associate
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 10, 2026
About Audemars Piguet
The brand is a prestigious entity within the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a leading global luxury group, it offers unparalleled opportunities for professional growth and development in a dynamic and sophisticated environment.
Audemars Piguet seeks a Boutique Sales Associate in Tokyo to deliver luxury timepiece sales and exceptional customer experiences.
Role & Responsibilities
- Serve as brand ambassador by articulating Audemars Piguet's heritage, design philosophy, and product excellence to clientele at all experience levels
- Provide exceptional pre- and post-sale customer service, building long-term relationships through personalized attention and consultative selling
- Engage with both new and returning clients, identifying needs and presenting timepieces and services tailored to individual preferences
- Maintain and update customer information in the CRM system with accuracy and attention to detail, ensuring continuity of client relationships
- Participate actively in brand events and marketing initiatives, amplifying the Audemars Piguet brand narrative through engaging storytelling
- Support daily boutique operations by leveraging ERP systems, managing inventory visibility, and ensuring seamless transaction processing
- Collaborate with cross-functional teams including operations and marketing to optimize customer experience and boutique performance
Qualifications
- Minimum five years of customer-facing sales or hospitality experience in luxury watches, jewelry, or high-end branded retail
- Demonstrated understanding of luxury brand values and ability to deliver service with refined hospitality
- Proficiency with personal computers and Microsoft Office applications (Outlook, Excel) in a professional setting
- Fluent Japanese language skills—verbal, telephone, and written—for seamless client and internal communication
- Conversational English competency (fluency not required) for customer interactions and training purposes
- Advanced proficiency in English or Mandarin Chinese preferred
Skills
Experience
Minimum five years of customer-facing sales and service experience within luxury retail, watches, jewelry, or comparable high-end branded environments. Experience with clienteling systems, CRM platforms, and point-of-sale technology is advantageous.
Education
Secondary education required; tertiary qualifications or specialized training in luxury goods, horology, or hospitality management advantageous.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Benefits
Annual leave approximately 122 days (8–12 days per month, varying with calendar); paid annual vacation; sick leave, hospitalization leave, compassionate leave, childcare leave, caregiving leave, maternity and parental leave; severance fund; complete social insurance coverage; commuting allowance up to ¥50,000 per month; defined contribution pension; income protection and disability insurance; monthly meal allowance ¥7,000; corporate fitness gym membership; language training support (English and French); child allowance.
Culture
The brand fosters a culture of excellence and innovation, where creativity and individual contributions are highly valued. Employees are encouraged to pursue personal growth and are supported in their professional development within a collaborative and inclusive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Boutique Advisor», «Luxury Retail Associate», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.