Audemars Piguet Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 8, 2026
About Audemars Piguet
The brand is a prestigious entity within the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a leading global luxury group, it offers unparalleled opportunities for professional growth and development in a dynamic and sophisticated environment.
Sales Associate at Audemars Piguet in Macau: deliver luxury customer experiences, drive retail sales, and manage boutique operations.
Role & Responsibilities
- Deliver superior customer experience for new sales, after-sales service, and all boutique visitors through professional and attentive assistance
- Provide reliable, accurate, and first-class service during pre-sale, sale, and post-repair phases
- Welcome prospects and clients with professionalism, establish rapport, and develop customer acumen regarding lifestyle and preferences
- Actively identify and recruit new clients while maintaining seamless communication through regular correspondence
- Demonstrate product knowledge and explain timepieces and pricing accurately to clientele
- Execute sales activities with walk-in and telephone/email clients to meet company and personal objectives, transforming client contact into sales
- Generate additional revenue through strategic accessory sales while adhering to discount guidelines
- Maintain impeccable boutique presentation including cleanliness, visual displays, digital materials, marketing collateral, and personal attire
- Ensure inventory accountability through replenishment, display, storage, and vault management with attention to aesthetics and protection
- Perform opening and closing procedures, including ability to work public holidays and weekends
- Receive, check, and process incoming stock; assist management with daily stock verification and inventory updates
- Utilize Y2 system for invoicing, report extraction, and location transfers; employ CRM tools for customer data collection
- Adhere to all security protocols, including restrictions on watch displays (maximum three pieces per client interaction)
- Support marketing events including product presentations, launches, and customer engagement activities under Marketing supervision
- Maintain optimal communication with the Service Centre and serve customers in the absence of after-sales staff as needed
- Serve as the voice of the customer, sharing market insights and feedback with boutique management and company personnel
Qualifications
- Minimum 3–5 years of professional experience in retail or hospitality environments
- Excellent customer service skills and sales acumen
- Self-motivated with positive attitude and proven selling techniques
- Outgoing team player with strong interpersonal and communication abilities
- Fluent in Cantonese, English, and Mandarin Chinese
Skills
Experience
Minimum 3–5 years of professional working experience in retail or hospitality sectors, demonstrating proficiency in customer service excellence, sales techniques, and team-oriented environments.
Education
Not specified; high school diploma or equivalent presumed.
Workplace
This position is based in Macau, Macau, China.
Benefits
Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
Culture
The brand fosters a culture of excellence and innovation, where creativity and individual contributions are highly valued. Employees are encouraged to pursue personal growth and are supported in their professional development within a collaborative and inclusive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Consultant», «Retail Sales Advisor», «Boutique Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.