Audemars Piguet Retail Training Manager
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 27, 2026
About Audemars Piguet
The brand is a prestigious entity within the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a leading global luxury group, it offers unparalleled opportunities for professional growth and development in a dynamic and sophisticated environment.
Audemars Piguet | Retail Training Manager in Hong Kong. Drive training excellence, coaching, and performance across luxury boutiques and AP Houses.
Role & Responsibilities
- Implement global retail education strategy aligned with brand vision and retail excellence objectives, deploying in-person, digital, and blended learning programs
- Deliver training programs aligned with global and regional Retail Excellence guidelines and manage local LMS execution, ensuring database accuracy and platform maintenance
- Conduct individual and collective coaching sessions to support boutique teams, co-define SMART goals with Store Managers, and provide on-the-floor coaching to elevate client experience and operational standards
- Act as key liaison between frontline teams and Retail Excellence, sharing field insights to inform strategy and supporting implementation of new tools, processes, and initiatives at boutique level
- Collaborate with Retail, Brand, Product, and HR teams to ensure alignment of training initiatives with business priorities and market needs
Qualifications
- Minimum 5 years of experience in luxury retail with strong background in sales, training, or coaching
- Proven ability to deliver impactful training and coaching in a luxury retail environment
- Strong understanding of boutique operations and premium client experience standards
- Excellent communication, interpersonal, and coaching skills
- Proficiency in Learning Management System platforms and Microsoft Office Suite
- Fluent in Cantonese, English, and Mandarin
Skills
Experience
At least 5 years of professional experience in luxury retail, with demonstrated expertise in sales, training delivery, and coaching initiatives. Proven track record of developing and implementing training programs that enhance boutique team performance and elevate client experience in premium retail settings.
Education
Not specified
Workplace
This position is based in Hong Kong, Hong Kong.
Benefits
Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
Culture
The brand fosters a culture of excellence and innovation, where creativity and individual contributions are highly valued. Employees are encouraged to pursue personal growth and are supported in their professional development within a collaborative and inclusive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Training & Development Manager», «Boutique Excellence Coach», «Retail Performance Manager», «Learning & Development Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.