Audemars Piguet Junior Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 17, 2026
About Audemars Piguet
The brand is a prestigious entity within the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a leading global luxury group, it offers unparalleled opportunities for professional growth and development in a dynamic and sophisticated environment.
Junior Sales Associate at Audemars Piguet Tokyo boutique—luxury retail customer service role combining client engagement and store operations with comprehensive training.
Role & Responsibilities
- Act as a brand ambassador by learning Audemars Piguet's heritage and values while building product knowledge to support client consultations and sales activities under senior mentorship
- Deliver personalized, attentive customer service to both new and existing clients, building trust and understanding individual needs under the guidance of experienced team members
- Maintain accurate customer data in the CRM system, ensuring proper documentation and enabling effective follow-up and customer lifecycle management
- Support the preparation and execution of brand marketing events and promotional activities, contributing to the external communication of Audemars Piguet's prestige
- Assist with boutique operations including ERP system familiarization, inventory management, and administrative tasks to ensure smooth store functioning
- Provide multilingual client interaction when language capabilities allow, enhancing accessibility and service quality for international clientele
Qualifications
- Minimum two years of hospitality or customer service experience in sectors such as luxury hotels, fine dining establishments, or premium airlines
- Strong understanding of brand values and ability to deliver superior hospitality in all customer interactions
- Proficiency with personal computers and Microsoft Office applications (Outlook, Excel, etc.) in professional settings
- Fluent Japanese communication skills across written, verbal, and phone-based interactions
- Basic English language competency (conversational proficiency sufficient for client interaction and training contexts; fluency not required)
- Additional language capabilities appreciated
Skills
Experience
Minimum two years of hands-on hospitality or customer service experience in high-touch environments such as luxury hotel concierge, upscale restaurant service, or premium airline customer relations. Background in luxury retail or watchmaking is not required; candidates demonstrate capacity to learn product knowledge through formal training programs.
Education
No specific formal educational qualification mandated. Candidates should possess high school graduation or equivalent; advanced qualifications (associate or bachelor degree) in hospitality management, business, or languages are advantageous but not required.
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Benefits
Shift-based work schedule (10:30 AM–8:15 PM, 7.5 hours worked plus two breaks); approximately 122 annual public/calendar holidays (8–12 days monthly, variable by calendar); annual paid vacation days; supplementary paid leave (sick leave, hospitalization leave, bereavement leave); unpaid leave provisions (childcare leave, eldercare leave, maternity/paternity leave, parental leave, nursing care leave); severance payment upon retirement; comprehensive social insurance; commuter transportation allowance (maximum ¥50,000 per month); defined contribution pension plan; income replacement insurance; hospitalization and disability coverage; monthly meal allowance (¥7,000); corporate sports facility membership; child allowance; and language training support (English and French).
Culture
The brand fosters a culture of excellence and innovation, where creativity and individual contributions are highly valued. Employees are encouraged to pursue personal growth and are supported in their professional development within a collaborative and inclusive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Sales Associate Assistant», «Sales Associate», «Client Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.