Audemars Piguet Hospitality Manager
- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fine Watches & Horology
- Posted
- Jul 21, 2026
About Audemars Piguet
The brand is a prestigious entity within the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a leading global luxury group, it offers unparalleled opportunities for professional growth and development in a dynamic and sophisticated environment.
Audemars Piguet Hospitality Manager position in Taipei, Taiwan — oversee luxury client experiences and boutique operations.
Role & Responsibilities
- Oversee client hospitality and brand experience delivery across all AP Houses and boutiques, ensuring adherence to luxury service standards
- Manage boutique food and beverage offerings to align with brand positioning and deliver premium client experiences
- Monitor service quality across all customer touchpoints, including private appointments, in-store visits, and exclusive events
- Design and execute personalized client journeys and milestone celebrations, tailored to individual preferences and expectations
- Plan and execute VIP gatherings, special events, and client-focused celebrations that reinforce brand affinity and loyalty
- Lead and mentor retail teams on luxury hospitality principles, client engagement techniques, and premium service delivery
- Collaborate with HR and Retail Training Manager to develop and deliver comprehensive training programs enhancing staff competencies in hospitality, food and beverage service, and etiquette
- Conduct regular boutique visits to assess guest experience quality, service consistency, and client interaction standards
- Benchmark competitor offerings in hospitality and events to identify opportunities for elevating the client experience
- Maintain regular communication with the Regional Hospitality Head to align with regional client experience strategies
- Handle client requests and inquiries with professionalism, ensuring prompt resolution and relationship strengthening
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Tourism, or related field
- Minimum 5 years of professional experience in hospitality, hotel, restaurant, or customer service management
- Demonstrated leadership and team management capabilities
- Proven ability to manage operations, budgets, and resources effectively
- Knowledge of hospitality industry standards, health and safety regulations, and best practices
- Fluent in English and Mandarin Chinese
- Excellent customer service, communication, and conflict resolution abilities
Skills
Experience
Minimum 5 years of professional experience in hospitality management, hotel operations, restaurant management, or premium customer service environments. Experience in luxury retail, five-star hospitality, or high-end client services is highly valued.
Education
Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a closely related field.
Workplace
The role is situated in Taipei, Taipei, Taiwan.
Culture
The brand fosters a culture of excellence and innovation, where creativity and individual contributions are highly valued. Employees are encouraged to pursue personal growth and are supported in their professional development within a collaborative and inclusive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Experience Manager», «Client Relations Manager», «Hospitality Operations Manager», «VIP Client Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.