Audemars Piguet IT Configuration & Asset Management Expert

Employment
Full-Time
Seniority
Senior
Posted
May 21, 2026

About Audemars Piguet

Confidential Swiss luxury manufacture based in Le Brassus, operating within the haute horlogerie ecosystem. The organisation pairs artisanal craftsmanship with advanced industrial and digital systems; engineering and IT teams support precision manufacturing and global distribution channels. The employer sits within the luxury goods sector and collaborates closely with production, supply chain and retail functions.

Audemars Piguet seeks IT Configuration & Asset Management Expert in Le Brassus, Switzerland to lead CMDB maintenance and asset governance.

Role & Responsibilities

  • Administer and ensure quality, consistency, and completeness of the CMDB (Configuration Management Database), leveraging and optimizing data from ServiceNow Discovery
  • Pilot the full lifecycle of IT assets—acquisition, tracking, compliance, and retirement
  • Supervise and optimize Discovery processes and the reliability of collected data
  • Define and maintain standards, data models, and procedures for Configuration Management
  • Analyze CMDB inconsistencies and drive remediation plans in collaboration with stakeholders
  • Establish and monitor KPIs and dashboards (CMDB Health) to measure and improve process performance
  • Produce and analyze performance indicators to evaluate IT process effectiveness and identify improvement opportunities
  • Coach, train, and align IT teams on ITIL best practices and established processes
  • Contribute to IT audits and ensure compliance of assets and data
  • Champion the definition and implementation of continuous improvement plans

Qualifications

  • Advanced ITIL certification (Intermediate/Expert level) or equivalent, with expert command of the ITIL framework and cross-functional understanding of ITSM processes and IT strategy
  • Minimum five years of experience in a similar role, with operational mastery of Configuration & Hardware Asset Management processes in complex environments
  • Proven expertise with ServiceNow—CMDB and Discovery modules—with the ability to leverage advanced functionality to optimize Configuration and Hardware Asset Management workflows
  • Demonstrated experience as a Configuration Management or Asset Management Process Owner
  • Experience managing complex, multi-stakeholder IT environments
  • Excellent communication skills with clarity, synthesis, and impact-oriented delivery
  • Fluent English (mandatory; international environment with teams across Asia)
  • Analytical mindset, rigor, ability to structure and lead organizational change
  • Recognized natural leadership and capacity to mentor new team members, imparting knowledge with pedagogical skill and presence

Skills

ServiceNow CMDB ServiceNow Discovery ITIL framework Configuration Management Hardware Asset Management CMDB administration KPI development and monitoring Process design and optimization IT audit compliance Change management

Experience

Minimum five years in Configuration & Asset Management or IT Service Management roles, with proven operational expertise managing CMDB administration and asset lifecycle processes in complex, multi-site international environments.

Education

Advanced ITIL certification (Intermediate or Expert level) or equivalent professional qualification in IT Service Management.

Workplace

The successful candidate will be located in Le Brassus, Vaud, Switzerland, with easy access to Geneva.

Benefits

Health insurance (base and supplemental coverage); five weeks annual leave plus two additional weeks between Christmas and New Year through accrual of additional daily minutes; contribution towards sports and cultural activities; remote work flexibility depending on role; on-site company restaurant; favorable company pension plan (LPP).

Culture

The employer combines a heritage of precision manufacturing with modern digital practices, fostering a culture of excellence, discretion and technical rigour. Teams operate collaboratively across engineering, production and commercial functions, with a focus on continuous improvement and respect for craft.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Configuration Management Specialist», «CMDB Administrator», «IT Asset Management Lead», «Service Management Configuration Expert», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Audemars Piguet

Audemars Piguet IT Configuration & Asset Management Expert

Le Brassus, Switzerland

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