Audemars Piguet Client Consultant
About Audemars Piguet
A leading luxury fashion house with a global retail footprint, recognized for exceptional craftsmanship, curated design, and elevated client experiences. The employer operates within the high-end fashion sector and emphasizes brand storytelling, bespoke service, and sustained client relationships.
Leading luxury fashion house seeks Client Consultant in Shanghai. Deliver personalised client service and achieve sales targets for the brand.
Role & Responsibilities
- Develop and maintain long-term relationships with a high-net-worth client portfolio through proactive clienteling, follow-ups, and personalised service.
- Achieve and exceed individual and store sales targets by converting appointments, walk-ins, and leads into closed sales.
- Deliver bespoke client experiences including personal shopping, private viewings, and after-sales care that reflect the brand’s luxury standards.
- Manage CRM records, client profiles, and communication cadence to maximise lifetime value and repeat business.
- Maintain in-store product knowledge and present merchandise with meticulous visual merchandising and presentation standards.
- Support stock management, receipt and replenishment, and collaborate with visual and operations teams to optimise store performance.
- Collaborate with the commercial team on local events, trunk shows, and client outreach initiatives.
Qualifications
- Proven track record in luxury retail or high-end client advisory, with demonstrable sales performance.
- Exceptional interpersonal skills with the ability to manage sophisticated client relationships discreetly.
- Strong commercial acumen and a results-oriented approach to meeting sales targets.
- Fluent Mandarin is assumed advantageous for the Shanghai market; professional presentation and polished grooming consistent with luxury brand standards.
- Right to work in China and availability to work retail schedules including weekends and evenings.
Skills
Experience
Mid-level role requiring approximately 3+ years of experience in luxury retail or client advisory, with a demonstrable record of meeting sales targets and developing lasting client relationships.
Education
High school diploma required; bachelor's degree in business, fashion, marketing or a related discipline preferred.
Workplace
The role is situated in Shanghai, Shanghai, China.
Culture
The workplace culture centres on meticulous attention to detail, refined client service and collective pride in heritage craftsmanship. Team members are expected to combine commercial drive with discretion and to contribute to a collaborative, client-focused retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Personal Shopping Consultant», «Retail Sales Consultant», «Luxury Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.