Audemars Piguet Client Consultant
About Audemars Piguet
A leading luxury fashion house with an international retail footprint and a reputation for artisanal quality and refined client service. The brand emphasizes heritage craftsmanship, seasonal creativity, and an elevated in-store experience while offering structured training and career progression typical of global luxury maisons.
Confidential Luxury Brand — Client Consultant in Shanghai: hire a Client Consultant to deliver personalised luxury service and grow VIP client relationships in Shanghai.
Role & Responsibilities
- Deliver exceptional, personalized service to affluent and VIP clientele, building long-term relationships and client loyalty.
- Achieve and exceed individual and store sales targets through consultative selling, upselling and cross-selling of seasonal collections.
- Develop and maintain an active client portfolio using clienteling techniques and CRM to manage appointments, follow-ups and post-sale care.
- Curate in-store presentations and visual merchandising to uphold brand standards and seasonal directives.
- Manage transactions, stock movement, and basic administrative tasks while ensuring compliance with loss-prevention and cash-handling procedures.
- Coordinate client events, private appointments and trunk shows in collaboration with the store management and marketing teams.
- Provide timely reporting on client trends, feedback and sales performance to support commercial strategy.
Qualifications
- Proven track record of sales success within luxury retail or premium fashion (typically 3+ years).
- Exceptional interpersonal skills with demonstrated ability to engage high-net-worth clients and secure repeat business.
- Strong commercial acumen, targets orientation and experience using clienteling methodologies.
- Polished presentation and professional demeanour consistent with luxury retail standards.
- Flexibility to work retail hours including weekends, evenings and peak sale periods.
Skills
Experience
Mid-level candidate with approximately 3–5 years of hands-on luxury retail experience, including demonstrable success managing a personal client base and meeting sales KPIs. Experience in a flagship or high-volume boutique environment is advantageous.
Education
High school diploma required; tertiary education in business, fashion, retail or a related discipline preferred.
Workplace
The role is situated in Shanghai, Shanghai, China.
Culture
The workplace emphasizes meticulous client service, aesthetic excellence and collaborative teamwork. Staff operate in a fast-paced, detail-driven retail environment that values professional presentation, continuous product education and opportunities for upward mobility within a global luxury organisation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Client Relations Specialist», «Luxury Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.