Audemars Piguet Client Consultant
- Employment
- Full-Time
- Seniority
- Executive
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 29, 2026
About Audemars Piguet
A confidential luxury maison operating within the global high-fashion retail sector. The employer upholds artisanal quality, refined aesthetics and a client-first commercial philosophy typical of leading luxury brands, offering a retail environment where personalised service and brand heritage are central to the guest experience.
Client Consultant at a confidential luxury brand in Hong Kong — drive clienteling and achieve retail sales targets in a flagship boutique.
Role & Responsibilities
- Deliver exceptional, personalised client service across all touchpoints, cultivating long-term relationships and a high level of client retention.
- Achieve and consistently exceed individual and store sales targets through consultative selling, upselling and cross-selling.
- Proactively develop and manage a client portfolio using clienteling techniques and the store CRM; schedule and host private appointments and product previews.
- Provide authoritative product knowledge and styling advice across the brand assortment, including bespoke and limited-edition pieces.
- Manage sales transactions, returns and administrative tasks accurately while maintaining GDPR-compliant client records.
- Support visual merchandising standards and maintain floor presentation to brand specifications.
- Coordinate with store management, visual merchandising and after-sales teams to ensure a seamless client experience.
Qualifications
- Minimum 5 years' experience in luxury retail or high-end client-facing sales, with a demonstrable track record of meeting sales KPIs.
- Proven expertise in clienteling and CRM-driven relationship development.
- Excellent interpersonal and communication skills; polished manner appropriate for high-net-worth clientele.
- Strong numerical aptitude and transactional accuracy.
- Flexibility to work evenings, weekends and public holidays as required in a retail environment.
Skills
Experience
At least five years of luxury retail or high-end boutique experience, with a proven history of developing client relationships, managing a personal portfolio and meeting or exceeding sales targets in a competitive retail environment.
Education
Secondary school diploma required; tertiary qualification in business, fashion or hospitality is advantageous.
Workplace
This position is based in Hong Kong, Hong Kong, China.
Culture
The workplace is client- and service-centric, with a premium placed on refined presentation, discretion and high professional standards. Teams operate in a collaborative, performance-oriented environment where personal initiative and polished interpersonal skills are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Client Specialist», «Luxury Sales Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.