- Location
- Raleigh North Carolina USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Industry
- Fine Watches & Horology
- Posted
- Oct 27, 2026
About Audemars Piguet
The brand is a prestigious entity within the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a leading global luxury group, it offers unparalleled opportunities for professional growth and development in a dynamic and sophisticated environment.
Audemars Piguet is seeking a temporary Client Care Advisor to support its Client Care department by handling incoming calls and online inquiries. The role provides basic client information and routes inquiries to the appropriate department.
Role & Responsibilities
- Professionally handle incoming calls with clear and courteous communication.
- Monitor and promptly and accurately respond to submissions through online contact forms.
- Provide clients with basic information and redirect inquiries to the appropriate department as needed.
Qualifications
- 1–3 years of related customer service or after-sales experience is highly preferred, particularly in a luxury, manufacturing, or technical product environment.
- Proficiency in Microsoft Operating Systems.
- Excellent written and verbal communication skills.
- Multilingual capabilities to support a diverse client base are a plus.
- Active listening and problem-resolution skills.
- Empathy, respect, and courtesy in all client interactions.
- Commitment to professionalism and customer satisfaction.
Skills
Experience
1–3 years of related customer service or after-sales experience, highly preferred in a luxury, manufacturing, or technical product environment.
Workplace
This position is based in Raleigh, North Carolina, USA.
Explore jobs in the USA.
Culture
The brand fosters a culture of excellence and innovation, where creativity and individual contributions are highly valued. Employees are encouraged to pursue personal growth and are supported in their professional development within a collaborative and inclusive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Care Representative», «Client Services Representative», «Customer Support Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.