Audemars Piguet Assistant Boutique Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 10, 2026
About Audemars Piguet
The brand is a prestigious entity within the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a leading global luxury group, it offers unparalleled opportunities for professional growth and development in a dynamic and sophisticated environment.
Audemars Piguet seeks Assistant Boutique Manager for Sydney flagship boutique. Lead team, drive sales, manage clients, support boutique operations.
Role & Responsibilities
- Support the Boutique Director in day-to-day management and operational excellence, ensuring boutique business performance targets are met
- Act as floor leader and deputize for the Boutique Director during their absence, maintaining management presence and decision-making authority
- Deliver and maintain an exceptional, personalized customer experience aligned with Audemars Piguet brand standards across the entire client journey
- Develop and manage a personal portfolio of key and high-potential clients while driving acquisition and long-term relationship engagement
- Execute client development strategies including segmentation, portfolio management, and client progression initiatives
- Implement best-in-class clienteling practices and personalized relationship management to drive client engagement
- Monitor and manage the client database (CRM) to support client development and engagement activities
- Coach, mentor, and develop Client Consultants and Senior Client Consultants to enhance selling skills, product knowledge, and client experience delivery
- Support team onboarding and continuous professional development while fostering a collaborative and high-performance environment
- Provide day-to-day guidance and constructive feedback to support individual and team success
- Maintain a strong on-floor presence to ensure excellence in service delivery, brand storytelling, and client experience at all times
- Monitor and analyze key performance indicators (KPIs), sales pipeline, and conversion metrics to drive boutique performance
- Manage daily floor coordination and ensure seamless execution of boutique operations and service standards
- Support stock management, merchandising standards, and operational compliance requirements
- Build and maintain strong relationships with internal stakeholders to ensure alignment with local, regional, and global priorities
- Ensure adherence to internal policies, operational standards, and corporate governance requirements
Qualifications
- Minimum 7 years of experience in luxury retail or hospitality, including supervisory or team leadership responsibilities
- Proven track record as a top-performing Senior Client Consultant or equivalent leadership role within a luxury environment
- Strong client-centric mindset with demonstrated experience engaging high-net-worth or VIP clientele
- Demonstrated ability to coach, mentor, and support the performance development of team members
- Strong sales and business acumen with proven ability to contribute to commercial performance and deliver results
- Substantive experience in client development, clienteling, and relationship management within a luxury retail context
- Leadership capabilities with the ability to motivate, influence, and support high-performing teams
- Excellent interpersonal and communication skills with the ability to engage stakeholders and build strong relationships across levels
- Strong organizational skills and attention to detail, with ability to thrive in a fast-paced, dynamic environment
- Proficiency with retail management tools and CRM systems
- Willingness to support expanded leadership responsibilities and serve as key point of contact in the Boutique Director's absence
Skills
Experience
Minimum 7 years in luxury retail or hospitality with supervisory or team leadership responsibilities. Proven experience as a Senior Client Consultant or similar leadership role in a luxury environment, with a demonstrated track record of engaging high-net-worth clientele, driving sales performance, and developing high-performing retail teams.
Education
Not specified; secondary or tertiary education in business, retail management, hospitality, or related field is typically expected for this level of responsibility.
Workplace
This position is based in Sydney, NSW, Australia.
Benefits
Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
Culture
The brand fosters a culture of excellence and innovation, where creativity and individual contributions are highly valued. Employees are encouraged to pursue personal growth and are supported in their professional development within a collaborative and inclusive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Senior Sales Leader», «Assistant Store Director», «Client Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.