- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 2, 2026
About Audemars Piguet
The brand is a prestigious entity within the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a leading global luxury group, it offers unparalleled opportunities for professional growth and development in a dynamic and sophisticated environment.
The Assistant Boutique Manager provides essential middle-management support to oversee boutique floor operations and efficiency, cultivate a robust talent pipeline, and ensure consistent policy execution across the sales team. Reporting directly to the Boutique Manager, the role encompasses sales performance coaching, operational compliance, customer service leadership, CRM management, marketing collaboration, staff development, and administrative reporting to strengthen brand positioning and maximize sales outcomes.
Role & Responsibilities
- Assist in achieving sales targets and maximizing profitability; monitor weekly, monthly, and annual KPIs and coach team members toward results
- Partner with the Boutique Manager to cascade timely and accurate information across the team and ensure effective use of company systems
- Ensure full compliance with health and safety, product safety, audit, and operating procedures at all times
- Lead by example in delivering excellent customer service, communicate clearly and courteously, and resolve customer concerns satisfactorily
- Support the Boutique Manager in maintaining CRM systems in line with company requirements
- Collaborate on marketing programs, events, and merchandising strategies that strengthen brand position and maximize sales
- Attend company training and meetings; implement training and coaching initiatives; and support the development of all team members
- Maintain accurate and confidential documentation; prepare monthly reports on weekly sales, sales evolution, inventory, and competitive analysis
Qualifications
- Minimum 6 years of experience in luxury retail, with at least 3 years in a senior or supervisory role
- Strong analytical and interpersonal skills
- Professional working proficiency in English
- Advanced proficiency in CRM and Microsoft applications
- High-touch hospitality and client experience background aligned with luxury brand values
Skills
Experience
Minimum 6 years in luxury retail operations, with at least 3 years in a senior or supervisory capacity. Demonstrated experience in sales performance management, team leadership, and high-touch hospitality environments within the luxury sector.
Education
Secondary education required; post-secondary qualification in business, hospitality management, or retail operations preferred.
Workplace
This position is based in Shanghai, Shanghai, China.
Explore jobs in China.
Benefits
Competitive and comprehensive compensation and benefits package.
Culture
The brand fosters a culture of excellence and innovation, where creativity and individual contributions are highly valued. Employees are encouraged to pursue personal growth and are supported in their professional development within a collaborative and inclusive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Audemars Piguet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Supervisor», «Assistant Store Manager», «Retail Operations Supervisor», «Luxury Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.