- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Spa, Wellness & Recreation
- Posted
- Sep 30, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
Aman Tokyo seeks an experienced Spa Therapist to deliver exceptional wellness treatments within the Aman Spa, one of the city's largest. Reporting to the Therapist Supervisor, the role combines direct guest service excellence with operational responsibilities including treatment delivery, revenue optimization, and adherence to the highest standards of guest satisfaction and safety. The therapist will maintain comprehensive guest profiles, conduct service upselling, and contribute to the seamless integration of spa and wellness services throughout the ultra-luxury property.
Role & Responsibilities
- Deliver exceptional spa and wellness treatments in accordance with Aman brand standards, guest preferences, and health protocols
- Maintain guest history profiles and ensure guest recognition, customer delight, and retention on a daily basis
- Maximize spa and wellness revenue by conducting informed upsells of available treatments and wellness sessions
- Maintain safety, cleanliness, and hygiene standards in treatment rooms and relaxation areas
- Manage replenishment of guest amenities and linens in treatment spaces
- Develop and maintain comprehensive knowledge of all available treatments, movement sessions, and promotional offerings
- Demonstrate full familiarity with guest rooms, hotel outlets, operational systems, and spa equipment
- Embody the Aman Flamework through alignment with brand ambition, purpose, pillars, values, and competencies
- Attend daily morning briefings and spa department briefings to ensure information sharing and operational alignment
- Utilize and develop communication channels for effective information dissemination across spa, wellness, and hotel departments
Qualifications
- CIDESCO official license or equivalent internationally recognized aesthetic certification
- Degree or diploma in any discipline
- Minimum 2 years of professional experience as a therapist or aesthetician
- Verbal proficiency in both English and Japanese
- Strong interpersonal and guest relations skills
- Physical capability to perform treatments and work extended hours
- Demonstrated ability to work effectively as part of a team
Skills
Experience
Minimum 2 years of professional experience as a therapist or aesthetician in a luxury hospitality environment is required, with demonstrated expertise in guest-centric service delivery, treatment execution, and operational excellence.
Education
Degree or diploma in any discipline. CIDESCO official license or equivalent international aesthetic certification is mandatory.
Benefits
Aman Global Complimentary Night Programme, discount on food and beverage outlets and Aman retail boutique, meals and coffee breaks during shifts, club activities, birthday benefit including food and beverage outlet experiences, and qualification acquisition support.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Spa Therapist», «Treatment Specialist», «Spa Treatment Provider», «Therapist - Wellness», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.