- Employment
- Full-Time
- Seniority
- Manager
- Department
- Engineering, Facilities & Maintenance
- Posted
- Oct 15, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
Aman seeks an experienced Security Manager to lead security operations at Janu Tokyo, protecting guests, staff, visitors, and property while maintaining a warm, discreet guest experience. The role oversees the team, risk management, patrols, incident response, scheduling, compliance, reporting, and cross-functional safety planning. Full-time.
Role & Responsibilities
- Ensure all safety and security operations comply with Janu, Aman, and local standards.
- Protect guests, staff, and property through effective risk management.
- Oversee daily security patrols, monitoring, incident response, and reporting.
- Lead, coach, and develop the security team.
- Manage shift schedules and ensure every shift is covered.
- Respond promptly and thoughtfully to emergencies and incidents.
- Coordinate with Rooms, Engineering, HR, and other teams to maintain effective safety plans.
- Monitor safety, fire, and emergency rules and standards.
- Develop and update security procedures, risk assessments, and improvement measures.
- Prepare incident reports and maintain accurate records.
- Build a culture of safety awareness across the property.
Qualifications
- At least 10 years of practical security experience in large facilities such as hotels, malls, hospitals, or similar settings.
- At least 5 years of practical experience in a luxury hotel environment.
- Practical experience as a manager.
- Practical knowledge of labour management and experience in shift scheduling.
- Excellent leadership and communication skills.
- Business-conversational English proficiency (CEFR B1 or higher).
- Advanced business-level Japanese proficiency (CEFR C1 or higher).
- Advanced PC skills, including MS Office and typing.
- Candidates with exceptional experience or skills may be considered even if they do not meet every requirement.
Skills
Experience
At least 10 years of practical security experience in large facilities such as hotels, malls, hospitals, or similar settings, including at least 5 years in a luxury hotel environment; practical managerial experience.
Benefits
Employee benefits at Aman and Janu properties and at hotels and facilities operated by the group company; access to a special privilege program; birthday cake voucher; preferential-rate employee canteen access and a separate meal allowance; membership in an external employee welfare and benefits service; transportation allowance in accordance with company policy; locker and uniform; employee association membership, social events, and sports club subsidies; comprehensive social insurance coverage; medical checkups upon joining and regular health examinations.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Hotel Security Manager», «Security Operations Manager», «Security Services Manager», «Security Department Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.