Aman Rooms Management Trainee

About Aman

Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.

Role & Responsibilities

• Participate in daily Rooms Division operations, gaining hands-on experience in Front Office, Housekeeping, and Guest Services.
• Support the delivery of personalized, seamless, and exceptional guest experiences in line with Aman’s luxury service standards.
• Assist in coordinating room assignments, guest arrivals and departures, VIP arrangements, and special requests.
• Collaborate with Front Office, Housekeeping, and other departments to ensure operational efficiency and guest satisfaction.
• Assist in handling guest feedback, concerns, and service recovery under the guidance of department leaders.
• Participate in operational projects, service improvement initiatives, and process reviews to enhance efficiency and guest satisfaction.
• Gain exposure to departmental budgeting, cost control, occupancy management, and performance reporting.
• Develop leadership and team management skills through departmental rotations, briefings, and training sessions.
• Take on progressive responsibilities and special projects to strengthen operational knowledge, business acumen, and leadership capabilities.
• Uphold Aman’s brand values, service philosophy, and standards of professionalism at all times.

Qualifications

• Currently enrolled in or a recent graduate of a Hospitality Management, Tourism Management, or related academic program requiring or accepting an internship.
• Demonstrates a genuine passion for hospitality and delivering exceptional guest experiences.
• Possesses good communication and interpersonal skills.
• Has a positive attitude, a willingness to learn, and a strong sense of responsibility.
• Demonstrates professionalism, attention to detail, and the ability to work effectively in a multicultural team.
• Is adaptable and willing to work on shifting schedules, including weekends and holidays, as required by hotel operations.
• Proficiency in English is required; knowledge of additional languages is an advantage.

Skills

Education

Currently enrolled in or a recent graduate of a Hospitality Management, Tourism Management, or related academic program requiring or accepting an internship.

Benefits

Three duty meals; accommodation at the property; free uniform and laundry service; free round-trip air ticket from Clark, Philippines to Amanpulo and vice versa.

Culture

Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.