- Employment
- Internship
- Seniority
- Intern
- Posted
- Sep 30, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
Janu Tokyo seeks a motivated and service-oriented Rooms Intern to support daily operations across the Rooms Division, including Front Office and Housekeeping. The successful candidate will gain hands-on experience in luxury hospitality operations, learning guest service excellence, hotel procedures, and operational standards while contributing to exceptional guest experiences within this contemporary luxury hotel located in Tokyo's Azabudai Hills. This structured internship provides foundational knowledge in hospitality through practical learning and teamwork within a modern luxury environment.
Role & Responsibilities
- Support daily operations of the Rooms Division, including Front Office and Housekeeping as assigned
- Assist with welcoming guests and providing attentive service in accordance with Janu Tokyo service standards
- Support Front Office colleagues with guest-related tasks including check-in and check-out preparation, guest requests, and operational duties
- Assist Housekeeping colleagues with maintaining guest rooms and public areas to required standards of cleanliness and presentation
- Support the preparation and organization of guest rooms and amenities
- Communicate effectively with other hotel departments to support smooth daily operations
- Follow hotel policies, procedures, safety standards and service standards consistently
- Maintain professional appearance and demonstrate appropriate hospitality etiquette
- Actively participate in training and learning opportunities throughout the internship
- Demonstrate positive attitude, teamwork, flexibility and willingness to learn in a fast-paced luxury hospitality environment
Qualifications
- Active enrollment in an educational institution throughout the internship period
- Internship must be a mandatory component of academic curriculum with a duration of at least 6 months and no more than 1 year
- Total internship period must not exceed one-half of the standard duration of the student's academic program
- Excellent communication skills
- Advanced business-level English proficiency (CEFR C1 or higher)
- Business conversational level Japanese proficiency (CEFR B1 or higher)
- Basic PC skills including proficiency in Microsoft Office applications and typing
Skills
Experience
Passion for luxury hospitality and a strong willingness to learn are essential. Prior hotel or hospitality experience is not required, as the internship is designed for motivated students eager to develop foundational knowledge in contemporary luxury hospitality operations.
Education
Currently enrolled student; internship must be a mandatory component of the educational program.
Benefits
Employee benefits at Aman and Janu properties; employee benefits at hotels and facilities operated by the group company; birthday celebration cake voucher; access to employee canteen at preferential rates with separate meal allowance provided; transportation allowance provided in accordance with company policy; locker and uniform provided.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Housekeeping Intern», «Front Office Intern», «Guest Services Intern», «Rooms Division Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.