Aman Restaurant Supervisor

Employment
Full-Time
Seniority
Supervisor
Posted
Sep 30, 2026

Restaurant Supervisor at Aman Nai Lert Bangkok – Lead fine dining operations and guest service at Thailand's premier urban luxury hotel.

Role & Responsibilities

  • Train, develop, and supervise all front-of-house dining staff to ensure consistent, exceptional service delivery
  • Greet guests upon arrival, oversee table assignment, and ensure personal engagement throughout each dining experience
  • Maintain floor presence during all shifts, proactively managing guest satisfaction and resolving any concerns in real time
  • Collaborate with the culinary team to monitor menus, offerings, and par levels whilst coordinating seamless kitchen-to-table service
  • Prepare shift schedules according to hotel occupancy and special functions
  • Conduct monthly inventory reconciliation and support inventory management initiatives
  • Ensure strict adherence to all departmental operational procedures, grooming standards, and health & safety protocols
  • Serve as liaison between outlet and other departments in the absence of management, assuming full operational responsibility as required
  • Document and manage staff performance through coaching, feedback, and continuous improvement initiatives
  • Maintain accurate records on staff performance, audits, attendance, schedules, and payroll
  • Develop and implement strategies to increase food & beverage revenues and profitability
  • Participate in hotel-wide committees including health & safety and social initiatives
  • Demonstrate complete menu knowledge across breakfast, lunch, dinner, and beverage service offerings
  • Protect the Aman brand through consistent delivery of the brand promise and Aman culture

Qualifications

  • Proven supervisory experience in fine dining or upscale hospitality environments
  • Strong leadership and team management capabilities
  • Exceptional customer service orientation and guest interaction skills
  • Knowledge of restaurant operations, service standards, and F&B management
  • Ability to manage multiple priorities and meet operational deadlines
  • Excellent communication and interpersonal skills
  • Understanding of health, safety, and food hygiene regulations

Skills

Team leadership Guest service management Restaurant operations Staff training and development Inventory management Schedule coordination Problem resolution Food & beverage knowledge Cash handling Conflict de-escalation

Experience

Several years of supervisory experience in a full-service restaurant or high-end hospitality establishment, with demonstrated competency in front-of-house operations, team leadership, and guest relations.

Education

Secondary education required; hospitality or food service certification preferred.

Workplace

The successful candidate will be located in Bangkok, Bangkok, Thailand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Dining Room Supervisor», «Food & Beverage Supervisor», «Restaurant Operations Supervisor», «Service Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Aman

Aman Restaurant Supervisor

Bangkok, Thailand

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