Aman Restaurant Outlet Manager

Location
Tokyo Tokyo Japan
Employment
Full-Time
Seniority
Manager
Posted
Oct 2, 2026

About Aman

Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.

Janu Tokyo seeks an experienced Restaurant Outlet Manager to lead the restaurant team, oversee daily operations and deliver exceptional dining experiences while maintaining service and operational standards. The role manages staffing, budgets, inventory, compliance and team development; full-time employment.

Role & Responsibilities

  • Welcome and support guests and colleagues professionally, ensuring exceptional service and memorable dining experiences throughout the outlet.
  • Lead, manage and develop the restaurant team, maintaining high standards of professionalism, service and operational excellence.
  • Oversee daily operations of the assigned restaurant outlet, ensuring guest satisfaction, quality standards and operational efficiency.
  • Develop, implement and continuously improve operational policies, service procedures and Standard Operating Procedures (SOPs) in line with company standards.
  • Ensure compliance with applicable food safety, hygiene, health and safety regulations, as well as company policies and standards.
  • Manage restaurant staffing, scheduling, labour costs, performance evaluations, coaching, mentoring and departmental development initiatives.
  • Monitor service quality, guest feedback and operational performance; implement corrective actions and continuous improvements as required.
  • Conduct regular inspections and audits to ensure cleanliness, presentation, product quality and service consistency.
  • Coordinate with the Culinary team and other hotel departments to support seamless daily operations and exceptional guest experiences.
  • Prepare departmental reports, manage budgets, monitor inventory and cost control, and support administrative and operational requirements as needed.

Qualifications

  • At least 9 years of practical experience in hotels, restaurants, cafés or similar facilities.
  • At least 5 years of practical experience in a luxury hotel environment.
  • Practical leadership experience, such as working as a manager.
  • Basic knowledge of labour management and practical experience with shift scheduling.
  • Practical experience in performance management, talent development, coaching and mentoring.
  • Practical experience creating, improving and continuously monitoring SOPs.
  • Excellent leadership and communication skills.
  • Advanced business-level English proficiency (CEFR C1 or higher).
  • Advanced business-level Japanese proficiency (CEFR C1 or higher).
  • Advanced PC skills, including MS Office and typing.
  • Candidates with exceptional experience or skills may be considered even if they do not meet every requirement.

Skills

Leadership Communication Labour management Shift scheduling Performance management Talent development Coaching Mentoring Standard Operating Procedures (SOPs) MS Office Typing

Experience

At least 9 years of practical experience in hotels, restaurants, cafés or similar facilities, including at least 5 years in a luxury hotel environment; practical leadership experience as a manager.

Workplace

The role is situated in Tokyo, Tokyo, Japan.

Benefits

Employee benefits at Aman and Janu properties and at hotels and facilities operated by the group company; access to a special privilege programme; birthday cake voucher; access to the employee canteen at preferential rates with a separate meal allowance; membership in an external employee welfare and benefits service; transportation allowance in accordance with company policy; locker and uniform provided; employee association membership, including social events and sports club subsidies; comprehensive social insurance coverage; medical check-ups upon joining and regular health examinations.

Culture

Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Restaurant Manager», «Food and Beverage Manager», «Dining Operations Manager», «Restaurant Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Aman

Aman Restaurant Outlet Manager

Tokyo, Japan

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