Aman Resort Host, Night Shift
- Location
- Los Cabos Baja California Sur Mexico
- Employment
- Full-Time
- Seniority
- Mid-Level
- Posted
- Sep 30, 2026
Amanvari seeks Resort Host for night shift in Los Cabos, Mexico. Ultra-luxury hospitality role requiring 3+ years experience in guest services and operations.
Role & Responsibilities
- Deliver personalized and anticipatory service throughout the night, recognizing and responding to guest needs before they are explicitly expressed
- Protect guest privacy, comfort and wellbeing at all times, maintaining the highest levels of discretion, warmth and professionalism
- Conduct regular nighttime rounds of assigned villas, residences and resort areas, ensuring all spaces are in perfect order, presentation and working condition
- Respond to and coordinate nighttime guest requests, including amenities, in-room dining, transportation, housekeeping, maintenance and special arrangements, ensuring seamless follow-through
- Prepare and maintain the guest environment for rest, ensuring villas and rooms are thoughtfully arranged according to individual guest preferences
- Maintain accurate knowledge of guest preferences, requests and relevant operational information, ensuring appropriate communication with departments and seamless service continuity
- Support the overnight operational and financial closing process, including the Night Audit, ensuring guest charges, transactions and documentation are complete and accurate
- Perform basic verification and reconciliation of overnight transactions and guest charges, identifying and promptly reporting discrepancies to the appropriate department
- Handle unexpected situations with composure and sound judgment while maintaining discretion and prioritizing guest wellbeing, privacy, safety and satisfaction
- Complete a comprehensive shift handover including relevant guest preferences, requests, financial or operational discrepancies, pending matters and incidents
Qualifications
- Minimum of 3 years of previous experience in ultra-luxury hospitality, butler service, guest relations, front office or similar role
- Understanding of luxury service standards and high-end guest expectations
- Basic understanding of hotel operations, guest charges and financial controls
- Familiarity with Night Audit procedures is highly desirable
- Excellent verbal communication and interpersonal skills
- Ability to work independently and confidently during nighttime operations
- Strong attention to detail, organization and follow-through
- Ability to remain calm, discreet and solution-oriented in unexpected situations
Skills
Experience
Minimum of 3 years of previous experience in ultra-luxury hospitality, butler service, guest relations, front office or a similar role, with demonstrated expertise in delivering personalized service and managing overnight operations.
Education
No formal education requirement specified; fluency in English is essential, with additional languages considered advantageous.
Workplace
The successful candidate will be located in Los Cabos, Baja California Sur, Mexico.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Night Service Coordinator», «Overnight Guest Relations Officer», «Night Concierge», «Evening Operations Host», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.