- Location
- Ninh Hải Ninh Thuận Vietnam
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Food & Beverage Service
- Posted
- Sep 30, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
The Outlet Manager leads daily operations of assigned food and beverage outlets at Amanoi, a luxury resort in Vietnam's Nui Chua National Park, ensuring exceptional guest experiences, efficient team performance, revenue optimization, and strict adherence to Aman service standards. The role encompasses operational oversight, guest relations, team leadership, and strategic support to the F&B department within an ultra-luxury hospitality environment.
Role & Responsibilities
- Manage daily outlet operations and maintain Aman service standards across all assigned facilities
- Support the Food & Beverage Manager and represent the department in meetings and strategic planning
- Prepare accurate reports, correspondence, and comprehensive monthly outlet performance updates
- Assist in developing and implementing food and beverage policies and operational improvements
- Coordinate group dining arrangements, special events, and entertainment experiences for guests
- Ensure outstanding guest service by building relationships, addressing requests promptly, and resolving complaints with care
- Identify opportunities to enhance both guest satisfaction and operational efficiency
- Support the service team during busy periods and lead by example in maintaining service excellence
- Promote hotel products and maximize revenue through strategic upselling and suggestive selling techniques
- Maintain thorough knowledge of resort facilities, menus, service offerings, and amenities
- Ensure full compliance with health, safety, security, and emergency procedures
- Report hazards, incidents, and guest feedback in accordance with company protocols
- Maintain exceptional cleanliness, hygiene, and proper maintenance standards throughout outlets
Qualifications
- Diploma or Bachelor's degree in Hospitality Management or a related field
- Minimum 2 years of restaurant management experience in a luxury hotel or resort environment
- Fluent in spoken and written English; additional languages preferred
- Demonstrated leadership capability and strong team development skills
- Comprehensive knowledge of restaurant operations, food safety standards, and cost control management
- Proficiency with POS (Point of Sale) systems and Microsoft Office suite
- Well-organized, detail-oriented approach with ability to perform effectively under pressure
- Flexibility to work shifts, weekends, and public holidays as required
Skills
Experience
Minimum 2 years of progressive restaurant management experience within a luxury hotel or resort setting, demonstrating capability in operational leadership, guest service excellence, and revenue performance.
Education
Diploma or Bachelor's degree in Hospitality Management, Hotel Management, or a closely related field.
Workplace
The role is situated in Ninh Hải, Ninh Thuận, Vietnam — conveniently close to Nha Trang.
Explore jobs in Vietnam.
Benefits
Aman Global Complimentary Night Program, single accommodation with full board at colleagues' cafeteria, laundry service, 12 annual leave days, 44 hours per week with 11 public holidays annually, PTI Health Care Package for employee and immediate family members, competitive remuneration package, learning and development programmes through Aman, year-end bonus.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Restaurant Manager», «Food & Beverage Operations Manager», «Dining Manager», «Restaurant Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.