About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
Aman is hiring a New Openings Support Manager for its Bangkok office to coordinate pre-opening activities, project milestones, operational readiness, and post-opening support across its hotel and resort portfolio. The office-based role works with corporate and regional teams and property leadership; the source identifies it as full-time.
Role & Responsibilities
- Coordinate pre-opening activities across corporate departments, regional teams, and property leadership.
- Support the planning and tracking of key opening milestones, including budgets, manning, procurement, systems readiness, and operational setup.
- Escalate project risks, delays, or challenges as required.
- Consolidate project updates and support regular reporting and status reviews.
- Assist with the development and maintenance of pre-opening SOPs, tools, and templates.
- Support pre-opening budget and manning plan tracking in partnership with Finance and Human Resources.
- Assist the OS&E team with project coordination and operational requirements when needed.
- Coordinate task force deployments, trial periods, and operational readiness activities.
- Support trial runs and simulations, identify improvement opportunities, and communicate findings to property leadership.
- Assist with defect tracking and punch-list management to ensure operational issues are resolved before opening.
- Provide short-term post-opening support and assist with lessons-learned reviews.
- Maintain project trackers, documentation, shared files, and reporting tools.
- Organise project meetings, prepare agendas and meeting minutes, and track follow-up actions.
- Support general administration and correspondence relating to new opening projects.
- Undertake additional project-related responsibilities as required.
Qualifications
- Strong understanding of hotel operations; on-property operational experience is highly preferred.
- Ability to work effectively across departments, regions, and cultures in a fast-paced environment.
- Proficient in Microsoft Office applications and project management or collaboration tools.
- Exposure to pre-opening activities, OS&E coordination, operational readiness, budgets, or manning plans is advantageous.
- Flexible and adaptable to changing business needs.
- Fluency in English is required; additional languages are beneficial.
- Passion for luxury hospitality and delivering successful hotel openings.
Skills
Experience
Minimum 2 years of experience within luxury hospitality, hotel operations, guest experience, project coordination, or pre-opening environments.
Workplace
This position is based in Bangkok, Bangkok, Thailand.
Explore jobs in Thailand.
Benefits
Competitive benefits, international career opportunities, and support for career development; colleagues are made to feel valued, included, and at home.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Hotel Openings Support Manager», «Pre-Opening Project Manager», «Hospitality Openings Manager», «Hotel Opening Coordination Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.