- Location
- San Cassiano Trentino-Alto Adige Italy
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Housekeeping, Cleaning & Sanitation
- Posted
- Sep 30, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
Aman Rosa Alpina, a storied luxury alpine property in the Dolomites, seeks a Laundry Supervisor to oversee daily laundry operations under the Executive Housekeeper's direction. The role encompasses supervising the laundering of linens, guest garments, and uniforms to the highest luxury hospitality standards, while leading and developing the laundry team, managing inventory, ensuring strict hygiene and safety protocols, and delivering exceptional quality control to maintain the hotel's prestigious image.
Role & Responsibilities
- Supervise and coordinate daily laundry activities, ensuring timely and high-quality laundering of linens, guest items, and colleague uniforms
- Maintain and monitor inventory levels of linen, laundry supplies, and chemicals, ensuring timely reordering as needed
- Ensure all machinery is operated safely and effectively; report and follow up on any maintenance issues
- Train, guide, and evaluate laundry team members to maintain high performance and adherence to hotel standards
- Implement and enforce hygiene and safety protocols, including compliance with local health regulations
- Manage guest laundry services, including special requests and express service, ensuring guest satisfaction
- Conduct regular quality checks on cleaned items for stains, damage, and overall cleanliness
- Coordinate with housekeeping and other departments to meet linen demand and turnaround times
- Maintain detailed records of laundry usage, machine maintenance, and productivity reports
- Support eco-friendly and sustainable laundering practices as per hotel policy
Qualifications
- Minimum 3 years of experience in hotel laundry operations, with at least 1 year in a supervisory role
- Strong knowledge of industrial laundry equipment, fabric care, and cleaning techniques
- Fluent in written and spoken Italian; English is advantageous
- Excellent organizational and time-management skills
- Ability to lead a team and foster a positive working environment
- Good communication skills and a customer-focused approach
- Legal authorization to work in Italy
Skills
Experience
Minimum 3 years of experience in hotel laundry operations, with at least 1 year in a supervisory capacity managing a laundry team. Demonstrated expertise in industrial laundering equipment and processes within a luxury hospitality setting is essential.
Education
No formal qualification specified; technical training or certifications in laundry operations, hospitality management, or related disciplines are advantageous.
Workplace
The role is situated in San Cassiano, Trentino-Alto Adige, Italy — conveniently close to Bolzano.
Explore jobs in Trentino-Alto Adige or in Italy.
Benefits
Competitive compensation; complimentary nights and discounted Food & Beverage and Spa rates across all Aman and Janu properties; access to mySanitour+ Alto Adige supplementary healthcare fund; professional development and career growth opportunities; Cornell University partnership with preferential rates for professional development courses.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Laundry Operations Manager», «Head of Laundry Services», «Laundry Department Lead», «Linen Services Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.