Aman IT Manager
- Location
- San Cassiano South Tyrol Italy
- Employment
- Full-Time
- Seniority
- Manager
- Department
- IT & Technology Systems
- Posted
- Sep 30, 2026
IT Manager position at Aman Rosa Alpina in San Cassiano, Italy. Lead technology operations at a luxury Dolomites resort.
Role & Responsibilities
- Establish and maintain professional relationships with all departments and corporate technology teams
- Adhere to corporate IT protocols and deliver timely performance reports
- Ensure continuous availability of all critical systems across 24-hour operations
- Manage vendor relationships, contracts, and service level agreements (SLAs) with IT service providers and software suppliers
- Provide technical support and troubleshooting assistance to hotel guests and staff
- Develop and deliver training programs to educate colleagues on IT systems and tools
- Oversee day-to-day IT support requests and resolve issues within defined timeframes
Qualifications
- IT degree or related discipline
- Minimum 3 years of experience providing technical support and managing networked computing environments
- Previous hotel or hospitality industry experience required
- Fluent in Italian and English (spoken and written)
Skills
Experience
Minimum 3 years of professional experience in technical support and networked computing environments, with prior hotel or hospitality sector experience required.
Education
IT degree or related major preferred.
Workplace
The role is situated in San Cassiano, South Tyrol, Italy — conveniently close to Bolzano.
Benefits
Competitive compensation package, complimentary nights and discounted Food & Beverage and Spa rates across all Aman and Janu properties, access to mySanitour+ Alto Adige supplementary healthcare fund, professional development and career growth opportunities, Cornell University partnership with preferential rates for professional development courses.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Technology Manager», «IT Operations Manager», «Systems Administrator Manager», «Infrastructure Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.