- Location
- Los Cabos Baja California Sur Mexico
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Housekeeping, Cleaning & Sanitation
- Posted
- Nov 15, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
The Housekeeping Coordinator provides administrative and coordination support to Amanvari’s Housekeeping department, managing room-status reporting, system updates, operational follow-up, inventory records, and interdepartmental communication. The role supports the accuracy and efficiency of internal processes at Aman’s retreat on Mexico’s Eastern Cape.
Role & Responsibilities
- Consolidate and follow up on daily room-status reports, ensuring the accuracy of the information.
- Support data updates in PMS systems and operational platforms, including Opera, HotSOS, and Alice, in accordance with department leadership guidelines.
- Follow up on discrepancies reported between Front Office and Housekeeping, routing them promptly for resolution.
- Assist with organizing operational schedules, preparing work lists, and setting daily priorities.
- Follow up on internal requests, ensuring they are routed and closed appropriately.
- Support the administrative control of linen, uniform, and amenity inventories.
- Record and follow up on Lost & Found information in accordance with established protocols.
- Assist with preparing basic productivity and occupancy reports.
- Communicate clearly, in an organized and professional manner, with Front Office, Laundry, and other departments in line with Housekeeping guidelines.
- Transmit operational information accurately and promptly to contribute to departmental efficiency.
Qualifications
- Technical degree or studies in Hotel Administration, Tourism, or a related field.
- Basic knowledge of PMS systems, including Opera and Infor HMS, and/or operational platforms.
- Experience handling administrative reports.
- Basic proficiency in Microsoft Office, including Excel, Word, and Outlook.
Skills
Experience
1 to 3 years of experience in the position within luxury hospitality.
Education
Technical degree or studies in Hotel Administration, Tourism, or a related field.
Workplace
This position is based in Los Cabos, Baja California Sur, Mexico.
Explore jobs in Mexico.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.