Aman Housekeeping Attendant

About Aman

Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.

Role & Responsibilities

• Deliver exceptional guest room cleaning services ensuring all rooms meet Aman standards and provide a comfortable, relaxing experience
• Clean and maintain assigned guest rooms and surrounding public areas to the highest level of cleanliness and presentation
• Greet guests warmly, respond to requests promptly, and provide courteous and professional service at all times
• Build positive guest relationships and effectively handle guest requests, inquiries, and complaints related to rooms and hotel services
• Follow Lost and Found procedures and report any items left behind in accordance with company policy
• Identify and report maintenance issues, safety hazards, and health and safety concerns to the Housekeeping Supervisor
• Maintain high standards of quality, attention to detail, professionalism, confidentiality, and ethical conduct
• Support housekeeping operations during peak periods and ensure all assigned areas remain clean, organized, and well-maintained
• Work effectively in a fast-paced, multicultural environment, demonstrating flexibility, multitasking ability, and composure under pressure
• Contribute to a warm, welcoming, and professional atmosphere by ensuring housekeeping services are delivered efficiently and in line with departmental standards

Qualifications

• Previous experience in housekeeping within a hotel or hospitality environment
• Basic knowledge of cleaning methods, equipment, and housekeeping standards
• Strong attention to detail and commitment to quality
• Good communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment

Skills

Experience

Previous experience in housekeeping within a hotel or hospitality environment is advantageous; however, comprehensive training will be provided to develop professional housekeeping competencies and Aman service philosophy.

Education

Basic literacy and numeracy skills required; completion of secondary education preferred.

Benefits

Competitive benefits package including exciting international career opportunities and rapid company expansion; emphasis on career development and creating a valued, inclusive workplace environment.

Culture

Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.