Aman Guest Assistant
- Location
- Kranidi Peloponnese Greece
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Sep 30, 2026
Amanzoe seeks a Guest Assistant to join the Front Office team at this luxury Peloponnese resort in Greece. Hospitality Management qualification and Opera PMS proficiency required.
Role & Responsibilities
- Deliver warm and seamless welcome and departure experiences to all guests
- Support daily Front Office operations including check-in/check-out, guest communication, and concierge services
- Handle guest inquiries and requests with efficiency, discretion, and care
- Maintain guest profiles and history to ensure tailored experiences
- Collaborate with other departments to ensure smooth service delivery and guest satisfaction
- Anticipate guest needs and proactively offer thoughtful solutions and assistance
- Promote in-house services and activities to enhance guest experiences
- Ensure workspaces and guest-facing areas are kept clean, organised, and professional
- Uphold Amanzoe's service standards and brand values in all guest interactions
Qualifications
- Minimum 2 years' experience in Front Office or Guest Assistant role, ideally in a 5-star luxury resort or hotel
- Degree or diploma in Hospitality Management from a certified institution
- Proficiency in Opera PMS or Fidelio property management systems, and MS Office
- Excellent verbal and written communication in Greek and English
- Knowledge of an additional language (French, Italian, Spanish, or others) highly desirable
- Strong interpersonal skills with positive and engaging personality
- High attention to detail with ability to multitask and work under pressure
- Legal right to live and work in Greece
Skills
Experience
Minimum 2 years' experience in Front Office operations or as a Guest Assistant, preferably within a 5-star luxury resort or hotel environment.
Education
Degree or diploma in Hospitality Management from a certified institution.
Workplace
The role is situated in Kranidi, Peloponnese, Greece — conveniently close to Athens.
Benefits
Shared accommodation including monthly utility allowance (electricity and water); access to Learning Hub Training Platform; discount on food and beverage outlets; discount on Aman Retail; meal and coffee breaks while on duty; uniform and colleague transportation; access to Amanzoe Elite Program (local discounts); participation in annual Staff Party and Family Day; complimentary wellness activities including yoga, tennis, and gym classes.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Receptionist», «Front Office Associate», «Guest Relations Officer», «Front Desk Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.