Aman Front Office Intern

Shanghai Shanghai China

Employment
Internship
Seniority
Intern
Posted
Sep 30, 2026

About Aman

Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.

Amanyangyun, located on Shanghai's vibrant fringe, seeks a Front Office Intern to support daily hotel operations and guest services. The internship is a learning-focused role providing exposure to luxury hospitality operations, service standards, and leadership principles, designed for hospitality students pursuing professional development in the ultra-luxury sector.

Role & Responsibilities

  • Assist in daily front office operations including guest check-in, check-out, and telephone management
  • Support reservation and administrative tasks within the front desk environment
  • Deliver exceptional guest services aligned with Aman's ultra-luxury hospitality standards
  • Participate in team projects and structured training sessions to develop operational competency

Qualifications

  • Currently enrolled in a Hotel Management or related hospitality program
  • Fluent in both English and Chinese (written and spoken)
  • Legally eligible to work in China without visa sponsorship
  • Ability to commit a minimum of five months full-time to the internship

Skills

Guest communication Administrative support Hotel reservation systems Customer service Team collaboration

Education

Current enrollment in Hotel Management or related hospitality program

Workplace

This position is based in Shanghai, Shanghai, China.

The setting China

Explore jobs in China.

Culture

Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Hospitality Intern», «Guest Services Intern», «Front Desk Intern», «Hotel Operations Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Aman

Aman Front Office Intern

Shanghai, China

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