Aman Food and Beverage Host

About Aman

Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.

Role & Responsibilities

• Greet and escort guests to their tables with a warm, professional manner, ensuring dining room standards are met.
• Manage reservations and maintain accurate records of guest preferences for future visits.
• Ensure tables are properly set and menus are clean and accurate before seating guests.
• Explain the menu and specials clearly, ensure dining-area lighting, temperature, and ambience support guest comfort, and maintain a welcoming atmosphere.
• Check in with guests during their meal, ensure their satisfaction, address concerns, and thank them sincerely as they depart.
• Assist with food running, special-event setup and breakdown, and general dining room operations.
• Work with the Food and Beverage leadership team to communicate daily specials and the Chef’s vision to guests and support smooth service.
• Maintain high personal grooming standards, wear a nametag, and communicate with guests and colleagues in clear, respectful, professional language.
• Keep the dining room, storage areas, and back of house clean and organized.
• Handle guest complaints and inquiries professionally, escalating issues to management when necessary.

Qualifications

• At least one year of experience in a food and beverage setting, ideally in luxury or fine dining.
• Availability to work evenings, weekends, and holidays as required.
• Positive, engaging, and energetic approach, with a passion for excellent service.
• Strong organizational and multitasking skills, with keen attention to detail.
• Ability to manage challenging situations with grace and professionalism.
• Familiarity with Micros, SevenRooms, Opera, and other relevant software is a plus.
• Ability to carry, push, and pull loads up to 45 lbs. and stand for extended periods.
• TIPS and ServSafe certified.
• Ability to maintain a clean, professional appearance in accordance with company policies.
• Ability to work indoors and outdoors in varying climates, including extreme heat, cold, rain, and snow.

Skills

Experience

At least one year in a food and beverage setting, ideally in luxury or fine dining.

Benefits

Aman Global Complimentary Night Program; access and discounts at Amangiri Food and Beverage outlets; Aman Retail and Spa Treatment discounts; uniform provided; one meal per shift; 401(k) plan available after one year of service with partial match; free vision, dental, and life insurance; Amangiri pays 90% of the medical health plan and 100% of vision and dental benefits; paid time off.

Culture

Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.