- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Food & Beverage Service
- Posted
- Sep 30, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
The Food & Beverage Attendant delivers exceptional, personalized dining service at Amanoi, a luxury resort property in Vietnam's Nui Chua National Park. This role encompasses anticipating guest preferences, executing polished table service, maintaining restaurant presentation standards, and driving guest satisfaction through attentive hospitality and genuine connection with guests during their dining experiences.
Role & Responsibilities
- Prepare and set up the restaurant, service stations, equipment, and utensils according to established operational standards, ensuring cleanliness and readiness before, during, and after each service period
- Maintain the assigned service section, perform daily preparation and cleaning duties, and ensure smooth and efficient restaurant operations
- Demonstrate comprehensive knowledge of food and beverage menus, ingredients, preparation methods, daily specials, product availability, and service standards to provide accurate information and personalized recommendations
- Welcome and greet guests warmly and professionally, address guests by name whenever possible, anticipate their preferences, and establish positive relationships to create memorable dining experiences
- Take accurate food and beverage orders, deliver timely and attentive service, and ensure that guests' needs and reasonable requests are fulfilled promptly and professionally
- Promote food, beverage, and resort products and services through appropriate recommendations, suggestive selling, upselling, and cross-selling while maintaining a thorough understanding of all resort facilities and offerings
- Proactively monitor guest satisfaction, respond promptly to feedback and complaints within assigned authority, take appropriate corrective action, and escalate unresolved matters to the Supervisor or Manager on duty
- Maintain the highest standards of personal grooming, professionalism, teamwork, hygiene, and service excellence while consistently following Amanoi's operational procedures and service standards
Qualifications
- High school diploma or equivalent, preferably with a qualification in Hospitality or Food & Beverage Service
- Previous experience in a luxury hotel, resort, or fine-dining restaurant
- Good understanding of food and beverage service procedures, restaurant operations, hygiene standards, and basic food safety requirements
- Good communication and interpersonal skills, with the ability to communicate effectively in English
- Passion for hospitality, strong attention to detail, a positive attitude, and the ability to anticipate guest needs and deliver personalized service
- Strong teamwork skills, adaptability, and the ability to work efficiently in a multicultural environment
Skills
Experience
Previous experience in a luxury hotel, resort, or fine-dining restaurant is advantageous; however, strong foundational knowledge of food and beverage service operations and a demonstrated commitment to hospitality excellence are essential.
Education
High school diploma or equivalent; qualification in Hospitality or Food & Beverage Service preferred.
Workplace
This position is based in Ninh Hải, Khánh Hòa, Vietnam, within easy reach of Nha Trang.
Explore jobs in Vietnam.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Dining Service Attendant», «Restaurant Server», «Food Service Associate», «Guest Dining Attendant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.