Aman Experience Team Manager
- Location
- Canyon Point Utah USA
- Employment
- Full-Time
- Seniority
- Manager
- Posted
- Sep 30, 2026
Experience Team Manager at Amangiri luxury resort in Canyon Point, Utah. Lead guest activities and vendor management for ultra-luxury hospitality.
Role & Responsibilities
- Lead the Experience Team in creating and coordinating bespoke guest itineraries and activities
- Oversee vendor management, ensuring all partners deliver Aman-quality experiences
- Manage the booking system, ensuring accuracy of activities, itineraries, and billing
- Coordinate out-of-house group events, including pricing, execution, and food and beverage components
- Recruit, train, and mentor Experience Advisors to deliver personalized guest service
- Ensure all guest itineraries are accurate, including spa, custom, and resort activities
- Confirm and reconfirm all daily events, coordinating with vendors and transportation
- Maximize guest satisfaction while meeting financial and budget targets
- Participate in the Manager on Duty program as required
- Support departmental operations, payroll, and office administration
Qualifications
- Minimum 2 years of management experience leading people and processes
- Proven success in guest experience, event coordination, or luxury hospitality
- Excellent communication and organizational skills with strong attention to detail
- Flexible availability, including evenings, weekends, and holidays
- Positive, engaging, and energetic leadership style
- Clean driving record and ability to pass pre-employment drug screening
- Ability to work indoors and outdoors in varying climates
- Multi-lingual skills advantageous
Skills
Experience
Minimum 2 years of management experience leading both people and operational processes, with a proven track record in guest experience, event coordination, or luxury hospitality environments.
Education
Not specified in source material; general business or hospitality education recommended but not explicitly required.
Workplace
This position is based in Canyon Point, Utah, USA.
Benefits
Medical, dental, vision, and life insurance; 401(k) retirement plan with company match; paid time off and sick leave; complimentary colleague meals during shifts; uniforms; access to on-site wellness and recreational activities; employee rates on Aman stays, spa treatments, and retail products; opportunities for internal advancement and training; colleague recognition programs and social events.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Experience Manager», «Experience Operations Manager», «Guest Activities Manager», «Events Coordinator Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.