- Location
- Canyon Point Utah USA
- Employment
- Full-Time
- Seniority
- Manager
- Posted
- Sep 30, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
The Experience Team Manager leads and oversees all guest activities, special events, and vendor relationships at Amangiri, a 34-suite ultra-luxury resort on the Colorado Plateau. This role requires a highly organized, guest-centric leader to manage a team of Experience Advisors, coordinate bespoke itineraries, oversee vendor partnerships, and ensure seamless execution of all guest experiences while meeting operational and financial objectives.
Role & Responsibilities
- Lead the Experience Team in creating and coordinating bespoke guest itineraries and activities
- Oversee vendor management, ensuring all partners deliver Aman-quality experiences
- Manage the booking system, ensuring accuracy of activities, itineraries, and billing
- Coordinate out-of-house group events, including pricing, execution, and food and beverage components
- Recruit, train, and mentor Experience Advisors to deliver personalized guest service
- Ensure all guest itineraries are accurate, including spa, custom, and resort activities
- Confirm and reconfirm all daily events, coordinating with vendors and transportation
- Maximize guest satisfaction while meeting financial and budget targets
- Participate in the Manager on Duty program as required
- Support departmental operations, payroll, and office administration
Qualifications
- Minimum 2 years of management experience leading people and processes
- Proven success in guest experience, event coordination, or luxury hospitality
- Excellent communication and organizational skills with strong attention to detail
- Flexible availability, including evenings, weekends, and holidays
- Positive, engaging, and energetic leadership style
- Clean driving record and ability to pass pre-employment drug screening
- Ability to work indoors and outdoors in varying climates
- Multi-lingual skills advantageous
Skills
Experience
Minimum 2 years of management experience leading both people and operational processes, with a proven track record in guest experience, event coordination, or luxury hospitality environments.
Education
Not specified in source material; general business or hospitality education recommended but not explicitly required.
Benefits
Medical, dental, vision, and life insurance; 401(k) retirement plan with company match; paid time off and sick leave; complimentary colleague meals during shifts; uniforms; access to on-site wellness and recreational activities; employee rates on Aman stays, spa treatments, and retail products; opportunities for internal advancement and training; colleague recognition programs and social events.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Experience Manager», «Experience Operations Manager», «Guest Activities Manager», «Events Coordinator Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.