- Location
- Canyon Point Utah USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Sep 30, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
Amangiri seeks an Experience Advisor to coordinate, curate, and sell bespoke activities, spa services, dining, and special occasions for guests across its ultra-luxury resort on the Colorado Plateau. Reporting to the Experience Manager at the 34-suite main property and its satellite Camp Sarika, the successful candidate will manage end-to-end guest interactions—from itinerary personalization and real-time booking through event coordination and follow-up—while maintaining financial targets and orchestrating seamless execution with transportation, culinary, and spa teams.
Role & Responsibilities
- Actively engage in sales and booking of guest activities, spa services, dining options, and special occasion requests
- Communicate with guests via phone, email, and in-person to build personalized itineraries for future arrivals and in-house guests
- Confirm and reconfirm all events for the following day, coordinating with transportation, spa, and food and beverage teams
- Maximize guest satisfaction while meeting financial and budget targets for activity revenue
- Identify upselling opportunities and increase activity revenue by recommending complementary services and experiences
- Collaborate with Reservations, Guest Services, Food and Beverage, and Front Office to ensure coordinated communication and execution
- Take full ownership of guest interactions and follow up throughout stays to ensure all requests are fulfilled to perfection
- Build rapport with guests through consistent engagement and attentiveness during their residence
- Provide feedback and suggest improvements to activities and programs in collaboration with the Guest Services Manager
- Propose and implement new services and experiences to ensure diverse offerings catering to guests of all ages and physical abilities
Qualifications
- Proven success in coordinating and managing guest activities and events
- Strong organizational and interpersonal skills with demonstrated ability to interact positively with guests and colleagues
- Excellent verbal and written communication skills
- High attention to detail with ability to execute guest requests with precision
- Clean driving record
- Physical capability to carry, push, and pull up to 45 lbs. and work in varied climates including extreme heat, cold, rain, and snow
- Professional appearance and demeanor aligned with luxury hospitality standards
Skills
Experience
Demonstrated experience in guest-facing hospitality roles, particularly in activity coordination, guest services, or concierge functions within luxury or upscale resort environments. Prior background in managing multiple concurrent guest requests and building lasting client relationships is essential.
Education
High school diploma or equivalent; hospitality or related certification preferred but not required.
Benefits
Aman Global Complimentary Night Program; access and discount on Food and Beverage outlets at Amangiri; Aman Retail and Spa Treatment discount; uniform provided; one meal per shift provided; 401(k) plan available after 1 year of service with partial match; free Vision, Dental, and Life Insurance; Amangiri covers 90% of medical health plan and 100% of vision and dental benefits; paid time off.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Experience Specialist», «Activities Coordinator», «Guest Services Advisor», «Concierge Advisor», «Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.