- Employment
- Full-Time
- Seniority
- Director
- Department
- Wholesale, Commercial & B2B Sales
- Posted
- Oct 19, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
Aman seeks a Director of Sales and Marketing for its Indonesia regional office in Ubud, responsible for sales and marketing operations across Aman Indonesia resorts. The role leads market and channel planning, sales targets, guest retention, forecasting, direct bookings, PR, F&B and catering sales, and auxiliary revenue.
Role & Responsibilities
- Develop and drive tactical plans by market segment, source market, and channel to achieve GOR expectations for all properties.
- Agree and implement sales targets and KPIs for sales and marketing personnel, measured through contact management and revenue results.
- Coordinate and centralize sales activities during international roadshows and tradeshows to reduce costs and increase productivity.
- Develop and maintain the HNW market in each country through a defined communications strategy.
- Increase repeat guest ratio and length of stay across properties and brands, domestically and internationally.
- Ensure forecast accuracy within 3% of actual using the IDEAS system.
- Coordinate and create compelling stories to positively impact direct bookings.
- Develop proactive marketing and PR plans to capture new markets.
- Coordinate and develop the F&B and catering sales structure, including buyouts.
- Increase auxiliary revenue at each property.
Qualifications
- At least 2 years of sales and marketing experience, preferably in a luxury resort.
- A bachelor's degree or equivalent diploma in business, marketing, or a related field is preferred.
- Mastery of closing techniques, active listening, and the ability to overcome objections.
- Exceptional verbal and written communication skills to articulate product value and persuade clients.
- Ability to build and maintain strong, long-term customer relationships.
- Consistently meeting or exceeding sales quotas and performance targets.
- Strong instinct to collaborate and prioritize the interests of the company, guests, and colleagues.
Skills
Experience
Minimum 2 years of sales and marketing experience, preferably in a luxury resort.
Education
A bachelor's degree or equivalent diploma in business, marketing, or a related field is preferred.
Workplace
This position is based in Ubud, Bali, Indonesia.
Explore jobs in Indonesia.
Benefits
Meals and transportation allowance; health insurance; public holidays and weekly holidays; uniform.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales and Marketing Director», «Director of Commercial Strategy», «Director of Revenue and Marketing», «Head of Sales and Marketing», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.