Aman Cluster Sales Manager

About Aman

Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.

Role & Responsibilities

• Manage hotel-generated group enquiries, responding promptly, qualifying and following up leads, and coordinating through closure; monitor each lead’s status, potential room nights, revenue, decision timeline and conversion probability.
• Coordinate with property Sales, Reservations and Revenue teams on availability, proposals, pricing, negotiations and contracting; communicate with clients in a timely manner, update hotels regularly, and review lost or declined leads to improve conversion.
• Develop domestic leisure and travel-trade business through luxury travel agencies, travel advisors, tour operators and premium travel planners; identify opportunities for leisure stays, family groups, celebrations and multi-destination itineraries across the portfolio.
• Develop corporate, MICE, event-management and incentive-planner relationships, generating opportunities for corporate offsites, leadership retreats, meetings and incentive groups.
• Build a network of wedding planners and event agencies to generate destination wedding, pre-wedding celebration and social-group enquiries for suitable properties.
• Conduct regular sales blitzes and account visits across Mumbai, Pune, Ahmedabad, Surat, Hyderabad, Bengaluru, Chennai, Goa and other priority markets, according to business potential; maintain a structured calendar for consistent partner engagement.
• Maintain a central group-lead tracker, account plans and sales-call reports; track room nights, revenue, ADR, lead conversion and regional production, and share market intelligence and business opportunities with portfolio teams.
• Deliver against performance indicators covering conversion and revenue from hotel-generated group leads; group room nights and revenue across assigned markets; growth in domestic leisure, MICE, corporate and wedding business; new-account development and existing-account productivity; and tracker accuracy, timely follow-up and regional sales-blitz effectiveness.

Qualifications

• Strong follow-up, coordination, negotiation and client relationship skills.
• Organised and commercially aware, comfortable managing multiple enquiries, and willing to travel regularly across West and South India.

Skills

Experience

3–5 years of hotel sales experience, preferably with exposure to group sales, MICE, corporate accounts or domestic leisure.

Culture

Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.